Service Coordinator
2 weeks ago
Responsibilities:
* Greet customers and direct them to the appropriate service team members.
* Answer and direct incoming service calls, providing customers with accurate information about store hours, locations, and other general inquiries.
* Assist with managing the daily Service Log, scheduling appointments, and coordinating pick-ups.
* Monitor parts orders to keep Service Advisors informed of status.
* File service work orders and service receipts.
* Perform other duties assigned by Service management.
Qualifications:
* High School Diploma or equivalent.
* Prior office experience is a plus.
* Excellent organizational skills and ability to multitask.
* Strong communication skills, both verbal and written.
* Proficient in Microsoft Word and Excel.
* Ability to work in a fast-paced office environment and maintain a professional appearance.
Perks:
* Comprehensive benefits package, including medical, dental, vision, life insurance options, paid vacations, and a 401k with company matching.
About General RV:
* Founded in 1962, General RV has grown into the nation's premier RV dealer, with a strong family-owned legacy and a commitment to excellence.
* With locations nationwide and a global presence, we're dedicated to helping families experience the RV lifestyle.
* As a member of our team, you'll be part of a dynamic and supportive work environment that values teamwork, innovation, and customer satisfaction.
If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity.
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