Client Care Specialist

6 days ago


Louisa, Kentucky, United States Addiction Recovery Care Full time
Job Summary

We are seeking a highly motivated and compassionate Client Care Specialist to join our team at Addiction Recovery Care. As a Client Care Specialist, you will play a vital role in ensuring the satisfaction and well-being of our clients during and after their admission to our rehabilitation program.

Key Responsibilities
  • Act as a liaison between all areas of client care, medical staff, admission staff, nursing staff, and clinical staff.
  • Monitor medication passes and ensure the safe administration of medications.
  • Complete a daily security checklist per shift to ensure a safe recovery environment.
  • Support daily operations within the facility, including clinical groups, meeting attendance, and medication administration.
  • Monitor and maintain a safe recovery environment within the facility and living quarters.
  • Directly assist and support Medical, Admission, Nursing, and Clinical staff to ensure seamless transitions for clients to and from detox.
  • Perform follow-ups with client referral sources as directed by supervisor.
  • Develop and assist in the preparation of accurate written reports detailing client progress against monthly, quarterly, and annual goals.
  • Orientate clients on admission and provide a warm welcome to our program.
  • Multi-task with attention to detail and interact with staff and clients in a professional manner.
  • Participate in staff and state regulatory training as required.
  • Communicate with applicable departments and ensure the safety of clients.
  • Drug screen clients, administer medication, and take vital signs as needed.
  • Adhere to program policies and procedures while maintaining a professional code of ethics.
  • Maintain a valid driver's license.
Requirements
  • High School Diploma or GED.
  • Healthcare experience preferred.
  • Substance abuse experience preferred.
  • Appropriate State and Federal Clearances.
  • Must complete Crown Security Training and pass the relevant entry exam.
Benefits

As a full-time employee of Addiction Recovery Care, you will enjoy a comprehensive benefits package, including health, dental, vision, life insurance, and a 401(k) plan with company matching. You will also receive generous paid vacation, sick, holiday, and maternity/paternity leave policies.

About Us

Addiction Recovery Care is a leading healthcare system in addiction treatment, mental health services, and improving lives. We are committed to creating opportunities for people to discover hope and live their God-given destiny. Our team is dedicated to providing exceptional care and support to our clients, and we are seeking like-minded individuals to join our team.



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