Senior On-Site Service Specialist

7 hours ago


Marlborough, Massachusetts, United States Rose International Full time
Job Summary

We are seeking a highly skilled and experienced Senior On-Site Service Specialist to join our team at Rose International. As a key member of our operations team, you will be responsible for providing exceptional service to our clients by ensuring the smooth operation of our document imaging and mail management systems.

Key Responsibilities
  • Operate high-volume duplicating equipment and perform associated copying tasks
  • Operate high-volume document imaging equipment and related software
  • Manage mail management systems and generate reports in digital format
  • Perform copier maintenance and repair of customer site equipment
  • Provide administrative support, including filing, data entry, and other tasks as needed
  • May perform building support functions, including meeting set-ups and light maintenance
Requirements
  • High school diploma or equivalent required; 1-2 years of experience in a related field preferred
  • Excellent customer service skills and ability to work independently
  • Good PC skills and knowledge of office software
  • Ability to lift up to 50-55 lbs and push/pull machines on wheels
Working Conditions

This position is typically based in an office environment with adequate lighting and ventilation. Some physical effort may be required, including standing, walking, bending, and lifting.



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