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Senior On-Site Service Technician

2 months ago

Marlborough, Massachusetts, United States Ricoh Full time
Job Overview

Position Summary:

The ideal candidate will possess a background in print production, with familiarity in MS Office and Adobe applications being advantageous. This role demands adaptability in a dynamic environment where priorities may shift throughout the day.

Key Responsibilities:

  • Operate high-volume duplicating and document imaging equipment.
  • Manage mail systems and generate digital reports for printing and imaging tasks.
  • Handle shipping and receiving of products and supplies, ensuring efficient sorting and distribution of mail and faxes.
  • Perform maintenance and repairs on customer site equipment.
  • Engage in various support functions including bindery, quality control, and light maintenance tasks.

Work Environment:

This position is based in an office setting with a focus on maintaining an organized and efficient workspace. Candidates should be prepared for physical tasks, including lifting packages up to 50 lbs and operating equipment from a standing position.

Qualifications:

Applicants should have a high school diploma or GED, along with 1-2 years of relevant experience. Strong customer service skills, proficiency in PC operations, and the ability to prioritize tasks effectively are essential.

Physical Requirements:

Some physical effort is required, including prolonged periods of standing, walking, and lifting. Candidates should be comfortable moving items and operating equipment as necessary.