Client Intake Coordinator
1 week ago
Overview:
ResourceMFG is excited to announce immediate openings for the position of Intake Specialist. If you have a passion for assisting individuals and enjoy a role that involves meaningful interaction, this opportunity is tailored for you.
We are seeking dependable candidates who embody a strong work ethic and reliability. In return, we offer competitive weekly compensation, comprehensive benefits, and a positive company culture.
Work Schedule:
Monday to Friday, 8 AM - 5 PM
Starting Pay: $18.00 per hour
What We Provide:
- Consistent weekly pay with direct deposit options
- Referral bonuses for successful candidate recommendations
- Medical benefits and retirement plans
- Discounts on mobile services
- Access to free online courses through Penn Foster
Key Responsibilities of the Intake Specialist:
- Gather initial inquiries and demographic information from clients.
- Request necessary eligibility documentation and maintain ongoing communication with clients.
- Screen clients to assess eligibility for various programs.
- Schedule intake appointments and provide follow-up on case statuses.
- Prepare documentation ahead of scheduled appointments.
- Maintain accurate client logs and communication records in case notes.
- Respond to incoming calls with relevant program or case information.
- Update client data in the agency database using Client Track.
- Keep organized files for each client in accordance with program requirements.
- Perform additional tasks as assigned by supervisors that align with the role.
Qualifications:
- Proficiency in English, including speaking, reading, and writing skills.
- High School Diploma is required; a Bachelor's degree in education, social services, or a related field is preferred.
- Understanding of Refugee and Refugee Resettlement processes is essential.
- Competence in Microsoft Office Suite and related software.
- Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
- Physical ability to stand, walk, bend, and perform various movements throughout the shift.
- Flexibility to engage in evening and weekend activities as needed.
- Valid Driver's License is required.
Position Summary:
The primary responsibility of the Intake Specialist is to oversee the screening and eligibility determination for clients seeking Refugee Resettlement Services Programs.
#rmfgindeed
Experience Required: 2+ years in an administrative role.
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