Patient Intake Specialist

2 weeks ago


Neptune Beach, Florida, United States Cancer Specialists of North Florida Full time
Job Overview

Cancer Specialists of North Florida is seeking a qualified Patient Intake Specialist to manage the influx of new patients at our bustling office. The Patient Intake Specialist plays a crucial role in coordinating all new patient appointments and necessary tests in a prompt and organized manner. This position acts as a vital link between patients and the healthcare team.

Key Responsibilities
  • Collects demographic and insurance details from all incoming patients, ensuring accurate documentation of insurance cards and identification.
  • Enters new patient information into the system and meticulously prepares patient charts.
  • Verifies insurance coverage and eligibility for all new patients, securing pre-authorizations for services as needed. Provides guidance to patients and families regarding their financial responsibilities and insurance benefits.
  • Adds clarity to patient inquiries and concerns related to billing, making necessary adjustments to accounts.
  • Facilitates financial arrangements with patients when required.
  • Schedules appointments for new patients in accordance with physician protocols, managing cancellations and rescheduling as necessary.
  • Documents all authorizations and correspondence related to referrals in patient records.
  • Coordinates outpatient appointments and hospital admissions for new patients, ensuring all pre-certifications are obtained.
  • Handles new patient referrals by gathering essential information, assigning patient account numbers, and scheduling appointments.
  • Assists new patients in accessing community resources, including housing, transportation, and financial aid.
  • Ensures a seamless transition for patients from the initial referral stage, confirming that all documentation meets clinical requirements.
  • Performs additional duties as assigned.
Position Details

This is a full-time role.

Qualifications
  • High School Diploma or Equivalent
  • A minimum of one (1) year of experience in an office environment, preferably within a healthcare setting.
Compensation and Benefits
  • Salary is based on experience and qualifications.

Cancer Specialists of North Florida is an equal opportunity employer and maintains a drug-free workplace.



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