Guest Services Coordinator

2 weeks ago


Miami, Florida, United States Compass Group Careers Full time
Job Overview

Position Title: North Lounge Host/Hostess

Compensation: $19.04 per hour

Application Process: Interested candidates can apply through our text messaging service. Simply text JOB to 75000 and follow the prompts.

About Us: At Compass Group, we believe in the power of diverse perspectives and inclusivity, which fuels our success. Join us and embark on a rewarding career.

Job Summary: The North Lounge Host/Hostess is responsible for welcoming guests and managing seating arrangements in the dining area. This role involves addressing customer service needs and ensuring a pleasant dining atmosphere.

Key Responsibilities:

  • Warmly greet and guide guests to their tables based on availability and preferences.
  • Foster a welcoming environment that enhances the dining experience while maintaining cleanliness and safety.
  • Exhibit strong communication skills and collaborate effectively with team members.
  • Handle sensitive information with discretion and confidentiality.
  • Oversee the activities of food-service staff to ensure compliance with service standards and sanitation protocols.
  • Assist in training new team members in food service operations.
  • Ensure the dining area is properly closed and prepared for the next service.
  • Be knowledgeable about emergency procedures and assist in guest safety during emergencies.
  • Support food service operations as needed, adhering to safety and sanitation guidelines.
  • Collaborate with other departments during events and special functions.
  • Perform additional duties as assigned.

Join Our Team: At Compass Group, we offer a range of benefits to our associates, including:

  • Early access to wages through Instapay and high-interest savings via the EVEN app.
  • Exclusive associate shopping programs.
  • Health and wellness initiatives.
  • Discounted marketplace options.
  • Employee assistance programs.

Compass Group is an equal opportunity employer, committed to diversity and inclusion.



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