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Business Development Executive

2 months ago

Washington, United States Dow Jones & Company, Inc. Full time
About the Role

The Account Executive (AE) is a key member of the Dow Jones sales team, responsible for managing a book of business and prospecting for new opportunities. This role requires a strong understanding of the company's products and services, as well as excellent communication and negotiation skills.

Key Responsibilities
  • Manage a portfolio of existing customers, retaining and growing contract revenue within their set of customers.
  • Identify and pursue new business opportunities, working with Sales Specialists to bring deals to close.
  • Develop and execute a plan to grow the territory, understanding the complete suite of Dow Jones products and successfully taking them to market.
  • Maintain good levels of customer satisfaction through regular communication and build solid working relationships with each customer.
  • Develop and execute a plan to manage all account renewals, initiating communication with the client at the right time and fulfilling contractual obligations for providing account information to the client.
  • Responsible for all areas of account management, including developing a good account understanding, understanding clients' businesses, and resolving issues in a timely manner.
  • Ensure appropriate levels of customer training and awareness are provided through your own means and partnering with the Account Development Team.
  • Identify opportunities for increased revenue within the set of accounts (up-selling and possibly cross-selling), and where appropriate, engage with Sales Specialists to bring to close.
Requirements
  • Strong time management skills, with an ability to develop and implement effective systems for managing administrative tasks and tracking progress against activity goals.
  • Strong results orientation, with the commitment and drive to achieve a new business goal in a demanding and competitive business environment.
  • Ability to prioritize tasks and customers, to ensure time is maximized for revenue-retaining activities and the most important customers receive an excellent level of account management.
  • Excellent communication skills (listening, questioning, written and verbal) to ensure the Dow Jones value position is clearly articulated to prospects, a persuasive business case is presented, and a professional image is always conveyed.
  • Exceptional negotiation and closing skills to manage renewals from the AM's set of customers to a successful conclusion.
  • A proven successful track record of at least 5 years of selling information to large enterprise accounts (fortune 1000s).
What We Offer
  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Insurance Plans
  • Lifestyle programs & Wellness Resources
  • Education Benefits
  • Family Care Benefits & Caregiving Support
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program