Back-Office Customer Support Specialist

2 weeks ago


Laguna Hills, California, United States Origins World Foods Full time
Position Overview:
We are seeking a dedicated and professional Customer Service Representative to enhance our customer support operations at Origins World Foods. This role is pivotal in ensuring customer satisfaction and fostering positive relationships with our clientele.

Key Responsibilities:
  • Handle incoming communications through various channels while managing additional office responsibilities such as processing returns, generating invoices, and organizing documentation.
  • Assess and address customer inquiries to ensure their needs are met effectively.
  • Establish and maintain trustful relationships with customers through proactive and clear communication.
  • Deliver precise and comprehensive information utilizing appropriate tools and resources.
  • Resolve customer complaints by providing suitable solutions and alternatives, ensuring follow-up for complete resolution.
  • Document customer interactions and maintain accurate records of customer accounts.
  • Adhere to established communication protocols and company policies.
  • Engage customers actively to enhance their experience.
  • Collaborate with team members to address order-related issues.
  • Contribute innovative ideas to improve office processes as necessary.

Qualifications and Skills:
  • Demonstrated experience in customer support or as a Client Service Representative.
  • Exceptional skills in handling phone interactions and active listening.
  • Willingness to learn and adapt to new systems and practices.
  • Strong customer focus with the ability to respond to diverse personalities and situations.
  • Excellent verbal and written communication skills.
  • Proficient in multitasking, prioritizing tasks, and managing time efficiently.
  • Ability to perform under pressure.
  • Proficient in Microsoft Excel and Word.


  • Laguna Hills, California, United States Origins World Foods Full time

    Position Overview:We are seeking a dedicated and professional Customer Service Representative for our retail e-commerce grocery business. This role is essential in ensuring our customers receive exceptional support and assistance.Key Responsibilities:Handle incoming communications through various channels, maintaining a professional demeanor while managing...


  • Laguna Hills, California, United States Ramin Tayami MD Inc Full time

    Ramin Tayami MD Inc is in search of a proactive and knowledgeable Back Office Ophthalmic Medical Assistant to enhance our thriving ophthalmology practice in Southern California. We have openings for Medical Assistant roles across various locations.Our facility offers a comprehensive range of services including ophthalmology, optometry, optical, and plastic...


  • Laguna Hills, California, United States Prelude Corporation Full time

    Position Overview: Customer Care RepresentativePrelude Corporation is seeking a committed Customer Care Representative to enhance our team. This role is pivotal in delivering outstanding customer support, aiding in the collection of missing information, and addressing client queries. Furthermore, responsibilities include the reception, verification, and...


  • Laguna Woods, California, United States PrideStaff Full time

    Job OverviewA reputable property management firm is in search of a Office Support Specialist to enhance their dynamic and expanding team. This position is essential in providing clerical and administrative assistance to the Director of Human Resources.Position Details: This is a full-time, temporary-to-permanent role with a starting pay of $22.84 per hour....


  • Laguna Beach, California, United States Saint Louis University Full time

    Customer Support SpecialistAt Saint Louis University, we prioritize the Human Experience. As a Customer Support Specialist, you will play a crucial role in delivering exceptional technical assistance while being part of a vibrant and award-winning workplace culture.Key ResponsibilitiesIn your daily activities, you will:Assist clients with inquiries regarding...


  • Laguna Hills, California, United States South Orange County Cardiology Group Full time

    Job OverviewPosition: Back Office Medical AssistantCompany: South Orange County Cardiology GroupRole Summary: We are seeking a dedicated Medical Assistant to join our cardiology practice. This role involves supporting our clinical team in delivering exceptional patient care.Key Responsibilities:Accurately measure and record patient vitals.Assist in...


  • Laguna Hills, California, United States Origins World Foods Full time

    Position Overview:We are seeking a dedicated and professional Customer Service Representative for our retail e-commerce grocery business. This role is essential in ensuring customer satisfaction and maintaining positive relationships with our clientele.Key Responsibilities:Handle incoming communications via phone, email, and text with professionalism while...


  • Laguna Beach, California, United States UQ EUS Full time

    Healthcare Customer Support SpecialistJoin our team as a Healthcare Customer Support Specialist, where you will play a vital role in enhancing customer experiences. At UQ EUS, we prioritize the Human Experience, ensuring that our employees thrive in a supportive and engaging environment.Your ResponsibilitiesAs a member of our team, you will:Assist customers...


  • Beverly Hills, California, United States The Medical Office of Dr Charles Skiba Inc Full time

    Position OverviewAs a Healthcare Support Specialist, your primary responsibility is to find satisfaction in your role. Embracing your duties and understanding your position is crucial for the smooth operation of our medical facility. Taking pride in your work and being recognized by colleagues and, most importantly, by patients fosters a positive work...


  • Laguna Hills, California, United States Origins World Foods Full time

    Job DescriptionOrigins World Foods is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Customer Support: Respond to...


  • Laguna Hills, California, United States Sapphire Technologies Full time

    About the RoleWe are seeking a highly skilled Technical IT Support Professional to join our team at Sapphire Technologies. As an IT Support Specialist for System Integration and Maintenance, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our enterprise systems.Key ResponsibilitiesFirst...


  • Laguna Hills, California, United States Skillfind Staffing Full time

    Job OverviewWe are seeking dedicated Construction Support Specialists to assist with various tasks in the construction industry.Key Responsibilities:Performing excavation and site cleanup.Engaging in construction activities and skilled trades.Required Tools: Basic construction tools may be necessary.Qualifications: A valid Driving License/ID and reliable...


  • Beverly Hills, California, United States D.I. GROUP, INC. Full time

    Position OverviewD.I. GROUP, INC. is seeking a dedicated Office Support Specialist to enhance our operational efficiency.As a dynamic design firm engaged in numerous innovative residential projects, we value individuals who can contribute to our fast-paced environment. While a background in design is beneficial, it is not a prerequisite.Key...


  • Beverly Hills, California, United States Rapid Mortgage Funding Full time

    Join Our Dynamic TeamBecome a vital part of our organization as a Customer Support Specialist, where you will play a crucial role in assisting clients with their inquiries and ensuring their satisfaction.Address customer questions and concerns promptlyDeliver comprehensive information regarding our offeringsIdentify and resolve any product-related...


  • Beverly Hills, California, United States Royalty Medical Solutions Full time

    Position OverviewJob Title: Bilingual Medical AssistantLocation: Beverly Hills, CAEmployment Type: Full-Time, Temp to HireExperience Required: 2-3 yearsRole Summary: We are looking for a skilled and dedicated Bilingual Medical Assistant with a solid background in back office operations and expertise in blood collection techniques. The successful candidate...


  • Laguna Hills, California, United States Pain Management Associates - Laguna Full time

    Job Summary:Pain Management Associates - Laguna is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As a key member of our administrative staff, you will provide critical support to our office operations, ensuring a smooth and efficient work environment.Key Responsibilities:Provide administrative support to...


  • Laguna Hills, California, United States Express Employment Professionals- Laguna Hills, CA Full time

    Job OverviewExpress Employment Professionals is seeking a Quality Control Support Specialist for a contract position with a prominent Medical Device organization.Compensation: $27 per hourKey ResponsibilitiesEnsure adherence to the organization's policies, regulatory standards, and legal requirements, including ISO 13485 and FDA 21 CFR Part 820.Maintain and...


  • El Dorado Hills, California, United States v3careers Full time

    Bilingual Customer Support SpecialistCustomer SupportV3 Electric | Full TimeAt V3, we embody a dynamic and ambitious approach to our work, committed to integrity and excellence. Our mission is to transform the energy sector, empowering consumers with the freedom to choose their energy sources. We challenge the status quo of utility providers, who often...


  • Laguna Hills, California, United States Automobile Club of Southern California Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Specialist. As a key member of our branch network, you will be responsible for providing exceptional service to our members, exceeding sales and service quality goals, and contributing to a positive and productive work environment.Key...


  • Woodland Hills, California, United States Hofman Hospitality Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Bar Support Specialist to join our team at Hofman Hospitality Group. As a Bar Support Specialist, you will play a crucial role in ensuring the smooth operation of our bar area, providing exceptional customer service, and maintaining a clean and safe environment.Key ResponsibilitiesAssist...