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Ophthalmic Medical Assistant with Back Office Expertise
2 months ago
Ramin Tayami MD Inc is in search of a proactive and knowledgeable Back Office Ophthalmic Medical Assistant to enhance our thriving ophthalmology practice in Southern California. We have openings for Medical Assistant roles across various locations.
Our facility offers a comprehensive range of services including ophthalmology, optometry, optical, and plastic surgery. We pride ourselves on being a high-volume, fast-paced practice that provides competitive compensation and benefits.
Key Responsibilities:
Back Office Medical Technician Duties:
1. Ensure physicians and their clinics are equipped with necessary tools and supplies for efficient daily operations.
2. Organize exam rooms before and after clinic sessions.
3. Manage eye drop samples and liaise with representatives under the guidance of the Back Office Supervisor.
4. Address and respond to patient inquiries both in-person and via phone.
5. Process prescription refills.
6. Secure authorizations for in-office procedures and specialist referrals when applicable.
7. Conduct essential testing including Visual Fields, OCT, Fundus Photos, Pachymetry, and Topography.
8. Perform routine calibration of equipment as per manufacturer guidelines.
9. Administer TearLab and iLUX treatments for dry eye conditions.
10. Maintain accurate documentation and proficient use of NextGen software.
11. Upload patient information to the Patient Portal.
12. Travel to satellite offices as required.
13. Assist the Back Office Supervisor in ordering and managing inventory of supplies.
14. Organize and catalog photos within NextGen.
15. Support patient workups and assist physicians as needed.
16. Provide training for new hires and students.
17. Ensure satellite offices are adequately stocked.
18. Maintain cleanliness and functionality of back office equipment.
19. Coordinate external testing such as retinal evaluations, CT scans, and MRIs for physician review.
Administrative Responsibilities:
- Participate in various administrative tasks as needed.
- Assist with front office duties and patient scheduling when required.
Requirements:
- At least 1 year of back office experience in an ophthalmology setting.
- Experience with retina specialists is preferred.
- Certification as COA, COT, or COMT is advantageous.
- Strong computer skills, particularly in Microsoft Office.
- Familiarity with NextGen software is a plus.
- Ability to thrive in a fast-paced environment.
- Exceptional customer service abilities.
- Strong verbal and written communication skills.
- Detail-oriented and organized.
- Leadership experience is a plus but not mandatory.
Benefits: Full-time employees are eligible for health insurance (medical, dental, vision), paid time off, and a profit-sharing plan.
Compensation: Hourly wage ranges from 18 to 32.
