Lead Consultant for Salesforce Marketing Cloud

2 weeks ago


Charleston, West Virginia, United States HCLTech Full time

Company Overview: HCLTech is at the forefront of technological innovation, seeking to empower businesses through creativity and advanced solutions.

Job Title: Salesforce Marketing Cloud Functional Lead

Position Type: Full-time

Location: Remote

Role Overview: As the Salesforce Marketing Cloud Functional Lead, you will spearhead the Salesforce Marketing Cloud organization, focusing on integrations, data management, journey setups, and the development of dynamic email content. Your expertise will guide the implementation of effective and standardized Salesforce Marketing Cloud solutions, ensuring best practices are followed.

Key Responsibilities:

  • Lead the design and execution of Salesforce Marketing Cloud solutions, including integrations and data architecture.
  • Oversee the creation of customer journeys and dynamic email campaigns.
  • Provide strategic guidance on best practices for Salesforce Marketing Cloud implementations.
  • Collaborate with global project teams and offshore development resources.
  • Engage with clients to understand their needs and translate them into actionable solutions.

Required Skills & Experience:

  • 8+ years of comprehensive IT experience.
  • 6+ years within the Salesforce ecosystem, specifically in Service Cloud, Sales Cloud, Marketing Cloud, and Experience Cloud.
  • Minimum of 2 years' experience in Salesforce Marketing Cloud, with hands-on experience in building Marketing Cloud solutions.
  • Exceptional communication skills, both written and verbal, with strong analytical abilities.
  • Proven experience working with offshore teams and managing global projects.
  • Demonstrated capability to lead client communications and interactions effectively.
  • Creative problem-solving skills and the ability to quickly grasp business requirements.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Experience with AmpScript, Web Services, and integration concepts such as REST, SOAP, JSON, and XML.

Certifications:

  • Marketing Cloud Developer certification.
  • Any additional Salesforce certifications are advantageous.

Career Development:

At HCLTech, we are committed to your professional growth. We provide numerous opportunities for you to explore your interests and develop your skills. Our transparent communication culture encourages you to engage with senior leadership, while our learning and career development programs are designed to support your journey at every stage. We believe in empowering you to take charge of your career path.

Diversity & Inclusion:

We celebrate diversity and are proud to be an equal opportunity employer. HCLTech is dedicated to providing equal employment opportunities to all applicants and employees, regardless of race, religion, gender, age, national origin, sexual orientation, disability, or any other protected classification, in accordance with applicable laws.



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