Senior Administrative Coordinator for Chief Program Officer
2 weeks ago
Apply Here:
Child Action, Inc. (CAI) is a distinguished non-profit organization established to enhance the educational and social welfare of children and families. Our initiatives encompass resource and referral services for families in need of child care, financial assistance for eligible families, and the professional development of the child care workforce.
We are in search of a detail-oriented individual who excels in multitasking, provides exceptional customer service, possesses strong problem-solving abilities, and understands the diverse challenges faced by families from various backgrounds.
Role Purpose & Responsibilities:
Reporting directly to the Chief Program Officer, the Senior Administrative Coordinator delivers confidential, high-level administrative assistance, ensuring the seamless operation of the CPO's office. This position demands a highly organized professional with excellent interpersonal skills, superior writing and computer proficiency, and the capability to manage social media activities effectively.
Key Responsibilities:
Administrative Assistance:
- Establish and maintain a systematic process for keeping the CPO updated on daily operations, messages, appointments, and tasks.
- Oversee the CPO's calendar, arranging appointments, meetings, and conference calls.
- Facilitate project completion through research, documentation, spreadsheet management, presentation design, and performance tracking; maintain both paper and electronic filing systems in compliance with relevant regulations.
- Prepare agendas and minutes for meetings; develop briefing materials as necessary.
- Generate timely, accurate, and professional correspondence, reports, and business documents.
Social Media Oversight:
- Formulate and implement a social media strategy that aligns with the organization's objectives and the CPO's goals.
- Create, curate, and manage content (images, videos, written) across all social media platforms.
- Monitor social media channels for trends and engagement, providing insights to the CPO.
- Engage with followers professionally to foster a positive online presence.
- Collaborate with marketing and communication teams to ensure consistent branding and messaging.
Project Coordination:
- Conduct research and analysis to define project scope, develop presentations, and monitor timelines.
- Collaborate with management to implement projects and policies effectively.
- Track project performance against established goals and deadlines.
Data Management and Reporting:
- Extract and analyze data from organizational databases; conduct necessary follow-ups.
- Prepare reports for the CPO and relevant stakeholders as needed.
- Investigate data discrepancies and resolve issues or escalate them appropriately.
Additional Duties:
- Provide assistance to colleagues as needed to support the organization's overall objectives.
- Prepare materials for the CPO's presentations at board meetings and other significant events.
- Undertake additional administrative tasks as required.
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