Customer Support Specialist
3 weeks ago
Position Overview:
As a Customer Support Specialist at Companalyst, you will play a vital role in delivering exceptional service to our clients.
- Offer detailed information regarding our products and services to clients.
- Respond to client inquiries and resolve issues through various communication channels.
- Achieve service performance metrics and manage call volumes effectively.
- Utilize software tools to document client interactions and feedback.
Qualifications:
- Experience in customer service or a call center environment.
- Strong communication skills and a positive demeanor.
- Capability to manage multiple tasks and navigate various systems simultaneously.
Compensation and Benefits:
- Hourly wage of $15.00.
- 401(k) plan with company matching.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off policy.
Work Environment:
This position may require onsite training, with potential for remote work options following the training period.
Explore the opportunity to enhance your career with Companalyst.
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