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Customer Support Specialist

2 months ago

Marquand, Missouri, United States Companalyst Full time

Position Overview:

As a Customer Support Specialist at Companalyst, you will play a vital role in ensuring customer satisfaction and providing assistance regarding our offerings.

Key Responsibilities:

  • Deliver detailed information about our products and services to clients.
  • Respond to customer inquiries and resolve issues through various communication channels.
  • Achieve established customer service objectives and manage call volumes effectively.
  • Utilize software tools to document and track customer interactions.

Qualifications:

  • Experience in customer service or a call center environment.
  • Strong communication skills and a positive demeanor.
  • Ability to manage multiple tasks and navigate various systems simultaneously.

Compensation and Benefits:

  • Hourly wage of $15.00.
  • 401(k) plan with company matching.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off policies.

Work Environment:

This position may require onsite training, with potential options for remote work following the training period.

We look forward to your application and the possibility of you becoming a part of our dedicated team at Companalyst.