Retail Customer Support Specialist
3 weeks ago
Retail Customer Support Specialist
Join our team as we seek enthusiastic individuals for the role of Seasonal Retail Customer Support Specialist.
Position Overview
The Retail Customer Support Specialist is essential in providing exceptional service to our clientele. This role involves engaging with customers in a friendly and professional manner, ensuring that each interaction is memorable and positive.
Key Responsibilities:
- Customer Engagement: Greet all customers warmly, whether in person, over the phone, or through virtual channels. Adapt communication styles to effectively address customer needs and resolve any issues.
- Service Excellence: Strive to deliver a consistent 5-star service experience by addressing customer inquiries and concerns promptly and effectively.
- Operational Support: Assist with various store operations, including managing customer flow, supporting inventory processes, and maintaining store standards to ensure a pleasant shopping environment.
- Team Collaboration: Work closely with team members and management to enhance the overall customer experience and achieve store goals.
Qualifications:
Ideal candidates will possess a high school diploma or equivalent, with prior experience in retail or customer service preferred. Strong communication skills and the ability to multitask in a fast-paced environment are essential.
Benefits:
As a part-time employee, you will enjoy a professional work environment and a generous employee discount after your first pay period.
Commitment to Diversity:
At David's Bridal, we celebrate diversity and are committed to creating an inclusive environment for all employees. We value the unique perspectives and experiences that each team member brings.
Disclaimer:
This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities and qualifications.
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