Enterprise Account Manager

5 days ago

New York, New York, United States MediaRadar Full time
About the Role

We are seeking a highly skilled Enterprise Account Manager to join our team at MediaRadar. As a key member of our commercial team, you will play a crucial role in driving the growth and success of our clients.

Key Responsibilities
  • Account Management: Manage the health and growth of assigned client accounts, driving broader solution adoption across the organization.
  • Rally internal teams to address and resolve customer issues, ensuring timely and accurate invoicing and payment.
  • Partner with the Sales team to ensure successful new client onboarding and identify cross-selling opportunities.
  • Influence our product roadmap by sharing client feedback with our Commercial leaders and Product teams.
Retention and Growth
  • Drive retention and sustainable long-term growth across the book of business.
  • Plan and manage renewal activity and price adjustments to meet/exceed account growth targets.
  • Create compelling business proposals and negotiate commercial terms.
  • Collaborate with Marketing and Customer Success on targeted ABM and user outreach campaigns.
Industry Insights and Awareness
  • Stay abreast of media industry developments and our product enhancements to connect value propositions to clients.
  • Share industry learnings with the broader commercial team.
Requirements
  • 3-6+ years in account management at an Enterprise SaaS company, or equivalent experience leading account strategy with Enterprise customers.
  • Experience establishing and growing senior-level client relationships (Directors, VP's, SVP's.), being seen as a trusted advisor.
  • Strong communication & presentation skills, presenting very organized and structured thinking for planning and execution purposes.
  • Experience leading a $5M+ book of business and commercial negotiations.
About MediaRadar

At MediaRadar, we are committed to creating a diverse, inclusive, and welcoming environment for all employees. We value the unique perspectives and experiences that each team member brings to our organization. We are Good People, valuing respect, equality, and opportunity at every level. We Listen to the diverse voices within our team, fostering curiosity and an environment where everyone's opinions matter. We are Transparent in our commitment to equality and inclusion.

Benefits
  • Medical, Dental & Vision Insurance
  • 401k with Company Match
  • Flexible PTO
  • Commuter Benefits
  • Gym Discounts
  • Summer Fridays

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