Training Operations Coordinator

2 weeks ago

Austin, Texas, United States Asure Software Full time
Job Overview

Salary: $80,000-$85,000 Yearly

About Us

Asure Software is a robust organization with over 600 dedicated professionals, specializing in Human Capital Management (HCM). We approach HCM with the perspective of entrepreneurs and executives, focusing on optimizing 'Human Capital' to drive growth, ensure compliance, and effectively utilize resources. Our HCM platform supports over 80,000 clients in building effective teams and managing their workforce in a dynamic HR environment. Our offerings include Payroll & Tax, HR, Time & Attendance software, and a variety of HR Services.

Role Summary

We are looking for a committed and skilled Operations Training Specialist to enhance our Learning & Development team. This role is crucial in delivering coaching and training to our payroll and operational support teams, including Payroll Specialists, Tax Specialists, and Benefit Specialists across various business sizes.

Key Responsibilities

  • Design and implement training programs for new hires and ongoing education that align with organizational objectives.
  • Create engaging training materials such as video tutorials, presentations, job aids, and assessments to support effective learning.
  • Conduct training sessions through virtual platforms, e-learning modules, and in-person workshops as required.
  • Become proficient in our learning management system, Asure University.
  • Provide coaching to both individuals and teams to reinforce learning and improve performance.
  • Collaborate with various departments, including Operations, HR, Marketing, Product, and IT, to ensure training initiatives are aligned.
  • Assess the effectiveness of training programs through evaluations, feedback, and performance metrics, making continuous improvements as necessary.
  • Track and report on the progress of training initiatives and their outcomes to management.
  • Organize and lead year-end training sessions for payroll teams.
  • Facilitate training readiness programs for career certifications.

Qualifications

  • Bachelor's degree or equivalent professional experience.
  • Minimum of 4 years in an operations training role or similar capacity.
  • Experience in Payroll, Human Capital Management (HCM), or Human Resources training.
  • Strong skills in instructional design and content development.
  • Proficient in Microsoft Office Suite, Adobe PDF, Articulate 360, and/or other content creation tools, as well as CRM systems.
  • Exceptional presentation skills with the ability to engage and motivate an audience.
  • Analytical abilities to assess training needs and evaluate program effectiveness.
  • Strong interpersonal skills to build relationships with trainees and stakeholders.
  • Excellent organizational and project management skills to handle multiple training initiatives simultaneously.
  • Willingness to travel occasionally as needed.

Compensation and Benefits

The base salary for this position ranges from $80,000 to $85,000, depending on experience.

  • Comprehensive medical, dental, and vision coverage effective from day one.
  • Company-paid life insurance, long-term disability, and short-term disability.
  • 401K plan with a 3% safe harbor contribution.
  • Employee Stock Purchase Program.
  • Fitness reimbursement program.
  • Self-managed paid time off.

Our Mission

To deliver Human Capital Management (HCM) software and services that foster growth for companies while cultivating a culture of development.

  • Empowering customers to maximize their human capital.
  • Supporting our employees' personal and professional growth.
  • Building community relationships that inspire positive change.
  • Enhancing shareholder value.

Our Vision

To be the most trusted resource for Human Capital Management among entrepreneurs everywhere.

Our Values

  • Embrace Change
  • Lead with Integrity
  • Own the Outcome
  • Deliver Excellence
  • Be a Good Human

We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer visas at this time. Background checks will be conducted upon employment offer.

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