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Operations Coordinator

2 months ago

Austin, Texas, United States Marsh & McLennan Companies Full time
About the Role

We are seeking a highly motivated and organized individual to join our Operations team as an Operations Coordinator. This role provides an opportunity to develop a career in Operations of a global insurance brokerage and risk management firm during an exciting time of expansion and transformation.

Key Responsibilities
  • Collaborate directly with our client support team to provide outstanding service to our clients
  • Assist client support team members with gathering and formatting client renewal information, presentations, proposals, and other documents that are required when a client's policy renews
  • Work closely with the supported colleagues for timeline coordination within a client's renewal
  • Manage and record client and carrier communications in a shared document repository to ensure timely follow up and review by the client team
  • Assist with the creation or maintenance of policy renewal documents and report on open items
  • Remain current by understanding and following all Marsh compliance, professional, and transparency standards
Requirements
  • Receiving Bachelor's Degree with a graduation date between December June 2025
  • Location: Austin, TX (at least 3 days in office per week)
  • Intermediate Microsoft Office proficiency: you'll mainly use Excel, PowerPoint, and Outlook - knowledge of basic Excel formulas, pivot tables, and Outlook organization is beneficial
  • Exceptional organizational skills: you'll work on multiple accounts and each is at a different stage in the renewal process, so being organized is important to your success in this role
  • Strong communication skills: you'll collaborate with client teams who are remote, so the ability to communicate effectively is key
  • Exceptional time management skills. Although this role is highly collaborative, your work is also self-directed, so you'll need to effectively manage your time.
  • Ability to multi-task to meet deadlines. This is essential to guarantee we're providing excellent service to our clients at their policy's renewal.
  • Attention to detail is critical to ensure we're providing accurate information to our client team partners.
  • Ability and aptitude to conduct research. You don't mind digging when you need more information.
  • Permanent work authorization in the U.S. on an ongoing basis without the need for sponsorship now or in the future
About Marsh & McLennan Companies

Marsh & McLennan Companies is the world's leading insurance broker and risk adviser. With over 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 85,000 colleagues worldwide, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.

What We Offer
  • A foot in the door at a Fortune 500 company; this role will expose you to many areas of the company, senior leaders, and various aspects of Commercial Insurance that will allow you to expand your network, gain valuable knowledge and, and enhance your skills
  • Benefits like Medical, Dental, Vision, STD/LTD, and Life Insurance, a generous 401k match and PTO allowance, Employee Stock Purchase Program, and Tuition Reimbursement, with benefits starting Day 1
  • Culture of internal mobility, diversity, inclusion, and collaboration in a relaxed environment with a casual dress code
  • A company-wide emphasis on Corporate Social Responsibility; all colleagues receive 8 hours of paid time off for volunteering, with the option to join our organized group activities
  • Opportunities to get involved with resource groups, guest speaker lectures, career development events, volunteering, social activities, and more
  • Flexible work opportunities to ensure a healthy work/life balance
  • A convenient North Austin location near the Lakeline MetroRail station with onsite amenities like a free fitness room, showers, indoor bicycle storage, jogging trails, and onsite foodservice