Client Relations Intern
1 week ago
Become a Part of Our Team as a Customer Service Development Associate
Are you enthusiastic about delivering outstanding customer service? Do you excel in ensuring customer happiness? If yes, we invite you to consider joining our team as a Customer Service Development Associate. Our mission is to cultivate meaningful connections with our clients and supporters, informing them about the non-profit organizations we collaborate with and enhancing their visibility within the community. We offer a nurturing environment that fosters continuous learning and personal development, providing you with the necessary resources to thrive in your position.
Key Responsibilities:
- Address customer inquiries, grievances, and disputes to guarantee satisfaction
- Comprehend and relay accurate information regarding our clients' offerings
- Follow company policies, procedures, and ethical guidelines
- Keep abreast of product information, customer service methodologies, and company regulations
- Document detailed records of customer interactions
Essential Skills and Attributes:
- Empathy, Patience, and Consistency
- Flexibility
- Effective Communication
Qualifications:
- High school diploma or equivalent
- Prior experience in customer service is advantageous
- Strong interpersonal skills
- Composed and patient demeanor
- Adaptability
- Proficient time management skills
- Commitment to company policies
- Reliability and punctuality
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