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Client Engagement and Sales Coordinator

2 months ago

Oakland, California, United States Cole & Van Note Full time
Job Overview

FIRM OVERVIEW:

Cole & Van Note has been a leader in advocating for civil rights across the country for many years.
We are a vibrant Plaintiffs'-side law firm specializing in consumer and employment law, particularly in class action cases related to data breaches, product defects, and workplace violations.

Our firm is recognized for its commitment to championing consumer rights and offers a stimulating environment for professional growth.


KEY RESPONSIBILITIES:


We are seeking a Client Engagement and Sales Coordinator to enhance our sales and marketing efforts by developing a robust pipeline of potential clients to achieve our business goals.

This role demands resilience, sound judgment, and swift decision-making abilities to evaluate the viability of new business opportunities.

  • Generate leads through incoming calls, digital platforms, and email communications.
  • Evaluate eligibility and potential case value in accordance with firm standards.
  • Conduct research and manage the lead database effectively.
  • Establish client files and input them into the case management system.
  • Communicate with clients regarding case updates and required documentation.
  • Perform additional tasks as needed.

QUALIFICATIONS:
- 1-2 years of experience in sales or lead generation is essential.
- Proficiency in researching and managing databases is required.
- Experience in a litigation environment is advantageous.
- Ability to thrive in a dynamic work setting.
- Strong customer service skills are necessary.
- A high school diploma or equivalent is mandatory.