Chief People and Culture Officer

1 week ago

Los Angeles, California, United States QueensCare Full time
Job Summary

We are seeking a highly skilled and experienced Chief People and Culture Officer to join our team at QueensCare. As a key member of our executive team, you will be responsible for developing and implementing a comprehensive people and culture strategy that aligns with our organization's mission, vision, and values.

Key Responsibilities
  • Develop and implement a forward-thinking people and culture strategy that supports our organization's strategic goals and enhances overall organizational performance.
  • Serve as a strategic advisor to our CEO and executive leadership team on human capital management and organizational culture matters, ensuring alignment with our strategic pillars.
  • Lead the development of a positive, inclusive, and high-performing organizational culture that fosters collaboration and innovation.
  • Oversee the design and execution of talent acquisition and management strategies, ensuring the attraction and retention of top talent across all organizational levels.
  • Lead succession planning efforts to ensure a strong pipeline of leaders capable of meeting the future needs of our organization.
  • Direct the development and implementation of leadership development programs, building the skills and competencies of current and future leaders.
  • Drive initiatives that foster employee engagement, inclusion, and retention, ensuring that our organization remains a desirable place to work.
  • Champion diversity, equity, and inclusion (DEI) across our organization, aligning initiatives with our Justice Equity Diversity and Inclusion (JEDI) framework.
  • Develop and manage comprehensive employee engagement programs, including surveys and action plans, to address feedback and improve workplace culture.
  • Lead organizational change efforts, ensuring that people and culture impacts are managed effectively to support our strategic plan's objectives.
  • Develop and implement change management strategies that minimize resistance and ensure the successful adoption of new processes and behaviors.
  • Ensure HR policies, procedures, and practices comply with federal, state, and local laws and regulations.
  • Provide oversight of HR operations, including compensation, benefits, payroll, and HRIS, ensuring efficiency, scalability, and alignment with our organizational goals.
  • Lead the design and implementation of compensation and benefits programs that attract, retain, and motivate high-performing employees.
  • Oversee the Human Resources department, providing direction and support to the Director of Human Resources, HR Business Partner, Recruiter, and HR Assistant.
  • Mentor and develop the HR leadership team, fostering a culture of continuous learning and professional growth.
  • Collaborate with leaders across our organization to build and sustain high-performing teams aligned with our strategic objectives.
  • Serve as the primary liaison to our Board of Directors on human capital and organizational culture matters.
  • Provide regular updates to our executive leadership team and Board of Directors on the state of our organization's culture and HR initiatives.
  • Promote QueensCare by participating in community coalitions, chambers of commerce, commissions, and similar organizations; represent the organization at various community events, inter-agency meetings, and other venues.
  • Lead employee engagement programs that help facilitate knowledge-sharing between leadership and employees at all levels of the organization.
Requirements
  • Bachelor's degree in human resources, business administration, or a related field required; Master's degree preferred.
  • A minimum of 10 years of progressive HR experience, with at least 5 years in a senior leadership role.
  • Healthcare or non-profit experience highly desirable.
  • SHRM-SCP, SPHR, or equivalent certification preferred.
  • Proven ability to lead and inspire a diverse team of HR professionals.
  • Experience in leading large-scale organizational change and culture transformation.
  • Strong strategic thinking skills, with the ability to anticipate and plan for future organizational needs.
  • Excellent verbal and written communication skills, with the ability to influence and engage stakeholders at all levels of the organization.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • High emotional intelligence and the ability to build strong relationships across the organization.
  • In-depth knowledge of federal, state, and local employment laws and regulations.
  • Proficiency in HRIS systems (e.g., Paycom) and other relevant technology platforms.
  • Excellent computer skills, including Microsoft Suite of business tools.
  • Self-starter with a proven ability to meet and complete multiple tasks with solid deadlines.
  • Flexibility to work both remotely and onsite as needed, including the ability to attend impromptu meetings or handle urgent issues in person at any of QueensCare's locations.

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