Desktop Support Specialist
4 days ago
**Job Summary**
We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Marlborough, Massachusetts. As a key member of our Virtual Service Operations team, you will be responsible for providing top-notch workstation software break-fix support, IMAC services, and other related duties.
Key Responsibilities:
- Provide workstation software break-fix support to ensure optimal system performance
- Perform IMAC services, including PC installs, moves, adds, and changes
- Load images and manage workstation assets
- Support printer operations and client center services
- Contribute to IT service management updates and other client support duties
Requirements:
- Previous experience in desktop support or a related field is desired
- Knowledge of PC imaging and change management
- Experience with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
Preferred Qualifications:
- Certified Dell Technician
- Expertise in inventory control
What We Offer:
- A dynamic and virtue-centered work environment
- Ongoing learning and development opportunities
- A competitive benefits package
About Us:
Desktop & Depot Support is a hybrid cloud and managed services consulting firm. We pride ourselves on our deep partnerships with industry leaders and our commitment to taking care of our employees. We offer a wide range of benefits and opportunities for growth and development.
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