Retail Operations Supervisor
1 week ago
Goodwill Industries of Southwest Florida, Inc.
Position: Shift Supervisor
Employment Type: Full-Time
Location: Pine Ridge #148
Goodwill Industries of Southwest Florida is dedicated to empowering individuals with disabilities and disadvantages by providing transformative opportunities for independence. Our organization collaborates with the community to deliver mission-driven services, retail operations, and business development initiatives.
Key ResponsibilitiesThe Shift Supervisor plays a crucial role in supporting the Store Manager by:
- Assisting in achieving revenue, expense, and profit targets as outlined in the store's financial plan.
- Training staff to meet production goals, merchandise standards, and customer service expectations.
- Ensuring compliance with all company policies and procedures.
- Exhibiting strong business acumen, interpersonal skills, and leadership to uphold performance standards.
- Managing work schedules that may include long hours, weekends, evenings, and holidays.
Education: High school diploma or equivalent is required.
Experience: A minimum of one year in retail sales is preferred.
Essential SkillsCandidates must demonstrate the ability to:
- Effectively operate point-of-sale and donation systems, as well as office technology.
- Maintain composure in high-pressure situations while exercising sound judgment and patience.
- Follow both oral and written instructions accurately.
- Supervise and train staff in various operational areas including production, merchandising, and customer service.
- Physically manage tasks that involve lifting, pushing, pulling, and moving items up to 40 pounds.
- Stand for extended periods and occasionally work outdoors in varying weather conditions.
- Health, vision, and dental insurance plans
- 403(b) retirement savings plan
- Paid holidays
- Personal time off (PTO)
- Employee Assistance Program
- Store discounts
- Tuition reimbursement
Goodwill Industries of Southwest Florida is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Workplace Values- Respect: We treat all individuals with dignity and respect.
- Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
- Ethics: We strive to uphold the highest ethical standards.
- Learning: We encourage continuous improvement and the pursuit of excellence.
- Innovation: We embrace creativity and change.
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