Retail Operations Supervisor

2 weeks ago


Springfield, Tennessee, United States Suddenserviceonline Full time

Retail Operations Supervisor

Join our team as a Retail Operations Supervisor, where you will play a crucial role in enhancing the customer experience.

Overview

At Sudden Service, we are more than just a convenience store; we are a hub for local communities, catering to the needs of various individuals, from travelers to professionals. We pride ourselves on being a welcoming space for everyone.

We are actively seeking dedicated individuals to fill the role of Retail Operations Supervisor. Our company has been recognized as one of the top workplaces in the Nashville area for several consecutive years, and we invite you to contribute to our continued success.

Our diverse workforce includes full-time and part-time employees from various backgrounds, including students, retirees, veterans, and individuals with disabilities. To thrive in this leadership position, you must demonstrate adaptability, inclusivity, and accountability.

Position Summary:

The Retail Operations Supervisor assists the store General Manager in guiding and mentoring staff to optimize customer satisfaction. You will be responsible for overseeing store operations in the absence of the General Manager.

Benefits:

  • Weekly Compensation
  • Tuition Assistance
  • Comprehensive Training Programs
  • Paid Leave
  • Community Engagement Opportunities
  • Discounts on Food and Fuel
  • 401K Matching Contributions
  • Affordable Health Insurance Options

Key Responsibilities:

  • Ensure exceptional service is provided to all customers.
  • Foster a passion for our brand and culture among team members.
  • Serve as a role model for our core values and culture.
  • Train and motivate staff to exceed customer expectations.
  • Provide ongoing coaching to team members regarding their roles.
  • Maintain product quality and presentation in accordance with company standards.
  • Ensure inventory levels and product freshness are consistently monitored.
  • Uphold the company’s interior and exterior standards.

Qualifications:

  • High school diploma or equivalent.
  • Minimum of 2 years of experience in retail or hospitality.
  • Strong commitment to customer service and interpersonal skills.
  • Desire for personal and team development.
  • Must be at least 18 years old.
  • Ability to lift up to 50 pounds.

Preferred Qualifications:

  • Associate's degree in Business, Marketing, Hospitality, or a related field.
  • Experience in convenience store or food service environments.
  • Previous supervisory experience.
  • Familiarity with Microsoft Excel.
  • Bilingual candidates are encouraged to apply.

Sudden Service is a proud equal opportunity employer, committed to fostering a diverse and inclusive workplace.



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