Retail Operations Supervisor

2 weeks ago


Springfield, Illinois, United States Claire's Full time

Retail Operations Supervisor - Claire's

About the Role

As a Retail Operations Supervisor at Claire's, you will assist the Store Manager in various key areas:

  • Sales Performance: Driving and meeting retail store objectives.
  • Customer Experience: Providing exceptional customer service.
  • Store Management: Ensuring smooth daily operations.
  • Merchandising: Maintaining an appealing and commercially viable store layout.
  • Team Development: Supporting the Store Manager in training and mentoring the team to enhance their skills and career growth.
  • Ear Piercing: Comprehensive training will be provided.

About Claire's

Claire's is a prominent high street fashion retailer with over 3000 locations worldwide. We specialize in trendy jewelry, accessories, and cosmetic products, catering to a diverse customer base that includes children and young women. Our offerings reflect a variety of styles, from feminine and delicate to unique and on-trend.

We pride ourselves on creating a fun and engaging work environment, encouraging all team members to showcase our products. We are committed to your professional development; if you are dedicated, ambitious, and eager to learn, we will equip you with the necessary skills to advance within our organization.

About You

The ideal candidate will possess:

  • A high school diploma or equivalent.
  • A minimum of one year of experience in retail management.
  • Strong verbal and written communication skills.
  • Basic computer proficiency.
  • A solid understanding of mathematics and reading comprehension.
  • A commitment to delivering excellent customer service.
  • The ability to analyze sales data and solve problems strategically.
  • The capability to stand for extended periods and lift up to 25 lbs regularly, and up to 75 lbs occasionally.
  • Experience with tasks such as bending, reaching, and climbing to assist customers and manage merchandise.
  • Familiarity with operating a POS system.

Claire's is an equal opportunity employer dedicated to diversity, equity, and inclusion. We welcome applications from all underrepresented groups, including individuals with disabilities. We will accommodate applicants' needs throughout the recruitment process. Please inform us of any accommodations required, and rest assured that all information will be treated confidentially.



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