Community Outreach Coordinator for Hospice Services

2 weeks ago

Carlsbad, California, United States Hospice of the North Coast Full time
Position Overview

At Hospice of the North Coast, we are dedicated to merging Passion with Purpose. Our team members recognize that genuine compassion leads to exceptional services that set benchmarks in the industry. We take pride in knowing that our commitment to caring for others leaves a lasting impression, and we feel privileged to be part of a cohesive family united in this mission. Each day offers us the chance to learn, grow, and make a difference. At HNC, our focus is on having a Heart to Serve Others.

We are currently seeking an enthusiastic Community Outreach Coordinator to join our North County team. Ideal candidates will have a background in hospice or healthcare marketing, as well as experience in senior care management. A minimum of two years in healthcare-related marketing, care management, or educational roles is preferred. Bilingual proficiency in English and Spanish is an added advantage. This position will primarily engage with the North Inland San Diego area.

If you are motivated by a desire to make a significant impact and possess the skills necessary for success in healthcare marketing, we encourage you to consider joining our dynamic team at HNC. Help us deliver heart-centered service to our community.


Job Title: Community Outreach Coordinator for Hospice Services

Reports to: Director of Partner Relations

Qualifications:

  • Education: A college degree in gerontology, nursing, a health-related field, business, education, or marketing is preferred, or three years of experience in senior care living, such as RCFE administration or resident service care management.
  • Experience: At least three years of experience in marketing, care management, or senior care within the healthcare sector, including hospice, home health, or related fields, is preferred.
  • Other: Must possess a valid driver's license, reliable transportation, and auto insurance.

Core Competencies: The ideal candidate will demonstrate a strategic mindset, be purpose-driven, and possess a genuine passion for care management, marketing, and networking. This role is essential in effectively promoting and educating the community about HNC's palliative and hospice services. Key competencies include:

  • Strategic Thinking: Ability to navigate complex challenges and contribute to the overall success of our mission.
  • Passion & Purpose: A deep commitment to making a meaningful impact in palliative and hospice care.
  • Work Ethic: A strong dedication to maintaining high standards of professional and service excellence.
  • Marketing Skills: Proficiency in conveying our messaging and adeptness at networking to engage the community about our services.
  • Cold Calling: Ability to initiate marketing calls to potential accounts, showcasing strong interpersonal skills and effectively articulating the value of our services.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to convey information clearly.
  • Public Speaking: Comfort with public speaking engagements, capable of presenting our mission and services to diverse audiences.
  • Organizational Skills: Highly organized and detail-oriented, ensuring efficient task execution and goal achievement.

If you are passionate about contributing to a vibrant team and making a positive impact in the community through effective marketing of our palliative and hospice services, we welcome your application.


Summary of Major Responsibilities:

  • Conduct outside marketing outreach to potential and existing referral sources on behalf of Hospice of the North Coast, meeting clearly defined benchmarks such as referral growth and implementing strategic plans.
  • Promote and position HNC's programs and services to assisted living communities, skilled nursing facilities, medical professionals, and the community through regular visits, reflecting HNC's commitment to quality care.
  • Build and maintain relationships with external and internal stakeholders to foster a collaborative environment.
  • Provide ongoing support to assisted living and skilled nursing facilities while assisting with resident care coordination.
  • In this purpose-driven role, you will introduce and market our Hospice & Palliative Care services to industry professionals and the community, illustrating the quality of HNC's care philosophy.

Benefits Include:

**Comprehensive health insurance coverage, including Medical/Dental/Vision fully paid by the employer

**401K matching plan

**Complimentary Life Insurance/LTD plan

**Ongoing professional and clinical training

**Generous PTO accrual

**Holiday Pay

**Employee Assistance Program (EAP)

**Small service area

Hospice of the North Coast is committed to equal employment opportunity and will not discriminate against employees or applicants for employment on any legally recognized basis, including veteran status, race, color, sex, religion, gender identity, national origin, or disability status.

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