Community Association Support Specialist

2 weeks ago


Carlsbad, California, United States MMI- McClure Management Inc. Full time
Job Overview

Are you enthusiastic about fostering community engagement and enhancing the living experience for residents? MMI- McClure Management Inc. is on the lookout for a dedicated Assistant Community Manager who embodies our core values of transparency, continuous improvement, and a positive outlook. In this pivotal role, you will contribute significantly to the effective management of community associations and deliver outstanding service to our clients.


Key Responsibilities
  • Support Community Managers in formulating and executing strategic initiatives for community associations.
  • Assist in the preparation and presentation of reports, budgets, and financial documents alongside Community Managers.
  • Ensure accurate record-keeping and adherence to governing documents, laws, and regulations.
  • Oversee vendor agreements and guarantee timely fulfillment of service requests.
  • Help coordinate community events, meetings, and educational workshops.
  • Respond swiftly to homeowner inquiries and work towards effective resolutions.
  • Conduct regular inspections of properties to identify and address potential issues.
Qualifications

The Assistant Community Manager is tasked with a variety of responsibilities related to community association management. The ideal candidate will demonstrate exceptional communication skills and a commitment to providing excellent customer service to homeowners and board members.

Essential Skills
  • Empathy: Understanding and relating to others' perspectives.
  • Determination: The drive to complete tasks and solve problems.
  • Connection: Building and maintaining positive relationships with clients and colleagues.
  • Respect: Treating others with dignity and consideration.
  • Persistence: Continuing efforts despite challenges.
  • Composure: Remaining calm under pressure.
  • Trustworthiness: Maintaining confidentiality and handling sensitive information responsibly.
  • Attention to Detail: Ensuring accuracy and thoroughness in all tasks.
  • Dependability: Being punctual, reliable, and accountable.
  • Accountability: Taking responsibility for actions and delivering expected results.
Required Qualifications
  • 3-5 years of proven experience in customer service or a similar role.
  • Bachelor's degree or equivalent experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent verbal and written communication skills.
  • Ability to lift up to 30 lbs.
  • Capability to maintain extended periods of sitting and standing during the workday.
  • Engagement in verbal communication with clients, guests, supervisors, associates, and vendors.
  • Effective communication skills for both phone and in-person interactions.
Compensation and Benefits

The hourly pay range for this position is $18-$20, commensurate with experience. We offer a comprehensive benefits program, including flexible work schedules, paid holidays, vacation, and additional time off.

MMI- McClure Management Inc. is an Equal Opportunity Employer.



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