Patient Admissions Specialist
2 weeks ago
Healthcare is a family-oriented organization dedicated to delivering exceptional healthcare services, including skilled nursing, assisted living, and senior living communities.
Our focus on enhancing the quality of life is evident in our centers, where compassionate and professional staff members are committed to assisting patients and their families in navigating the complexities of skilled nursing and long-term care options. We are seeking a dedicated individual to fill the role of Admissions Coordinator.
Compensation & Benefits:
- As a vital and expanding organization, we offer numerous opportunities for career advancement and professional development within the healthcare sector.
- Competitive and negotiable salary based on experience.
- Full-time employees are eligible for a comprehensive range of medical, dental, and vision insurance plans.
- Tuition Assistance available for full-time employees.
- 401K retirement plan.
The anticipated pay range for candidates in California is $25.00 to $30.00 per hour, with final compensation dependent on various factors including experience and education.
Key Responsibilities:- Gather referral information from inquiries, ensuring all clinical and financial details are complete for admission committee approval.
- Verify financial information thoroughly before patient admission to minimize accounts receivable.
- Encourage family tours of the center for 80% of viable referrals, conducting professional tours with clinical staff to secure family commitment.
- Facilitate the admission process, explaining policies to patients and families, ensuring a seamless transition and completion of all necessary paperwork.
- Lead daily admissions meetings to update on referrals and admissions, striving to exceed a 65% conversion rate through prompt follow-ups.
- Communicate any referral source issues to the Marketing Director during the referral process.
- Build and maintain relationships with referral sources.
- Support the overall objectives of the organization and the center.
- Address billing concerns with the accounting office and marketing team.
- Accurately document all necessary information in a timely manner.
- Maintain daily updates in the Marketing Information System, ensuring data integrity for reporting purposes.
- Participate in all required in-services and meetings.
Qualifications:
- Two to three years of experience as an Admissions Coordinator or Director in a skilled nursing facility, subacute care, rehabilitation, or similar healthcare environment.
- Strong organizational skills with attention to detail in documentation and follow-up.
- Professional communication skills, particularly in handling referral calls effectively.
- Sales experience, either inside or outside, is preferred.
- Ability to engage with family members and conduct tours with a focus on securing admissions.
- Proficient in using marketing information systems.
- Familiarity with Medicare and Medi-Cal guidelines is preferred.
We are an equal opportunity employer, committed to diversity and inclusion in the workplace.
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