Admissions Specialist

2 weeks ago

Los Angeles, California, United States Healthcare Full time
Job Overview

Healthcare is a family-oriented organization dedicated to delivering exceptional healthcare services, including skilled nursing, assisted living, and senior living communities.

Our focus on enhancing the quality of life is evident in our centers, where compassionate and professional staff are committed to assisting families in navigating the complexities of skilled nursing and long-term care options. We strive to make a positive impact by providing the highest level of care to our patients and the surrounding community.

Compensation & Benefits:

  • As a vital and expanding organization, we offer numerous opportunities for career advancement and professional development within the healthcare sector.
  • Competitive and negotiable pay based on experience.
  • Full-time employees are eligible for a range of comprehensive medical, dental, and vision insurance plans.
  • Tuition Assistance available for full-time employees.
  • 401K retirement plan.

The anticipated pay range for candidates working in California is $25.00 to $30.00 hourly, with the final offer dependent on various factors such as experience, education, and industry background.

Position Summary:

We are seeking a full-time Admissions Coordinator.

Key Responsibilities:

  • Gather referral information from inquiries, ensuring all clinical and financial details are complete for admission committee review.
  • Verify financial information accurately prior to patient admission to minimize accounts receivable.
  • Encourage family tours for 80% of viable referrals, conducting professional tours with assistance from clinical staff to secure family commitment.
  • Facilitate the admission process by explaining policies to patients and families, ensuring a seamless transition and complete paperwork upon admission.
  • Lead daily admissions meetings to update on referrals and admissions, aiming to exceed a 65% conversion rate through prompt follow-ups.
  • Notify the Marketing Director of any issues arising during the referral process.
  • Build and maintain relationships with referral sources.
  • Support the overall objectives of the organization and center.
  • Communicate billing issues with the accounting department and marketing team.
  • Document all necessary information accurately and in a timely manner.
  • Maintain daily updates in the Marketing Information System, ensuring data integrity for reporting purposes.
  • Participate in all required in-services and meetings.

Qualifications:

  • Two to three years of experience as an Admissions Director or Admissions Coordinator in a skilled nursing facility, subacute care, rehabilitation, or other healthcare settings.
  • Strong organizational skills with attention to detail in documentation and follow-up.
  • Professional telephone skills with the ability to manage referral calls effectively.
  • Sales experience, either inside or outside, is preferred.
  • Ability to engage with family members and conduct tours with a focus on securing admissions.
  • Proficient in using marketing information systems.
  • Familiarity with Medicare and Medi-Cal guidelines is preferred.

We are an equal opportunity employer, committed to providing equal employment opportunities regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, or perceived disability.

INDHP

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