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Admissions Specialist
2 months ago
Healthcare is a family-oriented organization dedicated to delivering healthcare services, including skilled nursing, assisted living, and senior living facilities.
Our focus on exceptional quality of life is evident in our centers, where compassionate and professional staff are committed to assisting patients and their families in navigating the complexities of skilled nursing and long-term care options. We invite you to consider becoming a vital part of our dedicated team.
Compensation & Benefits:
- As a growing and essential organization, we offer numerous opportunities for advancement and development within the healthcare sector, along with the necessary resources and training.
- Competitive and negotiable pay based on experience.
- Full-time employees qualify for a range of comprehensive medical, dental, and vision insurance plans.
- Eligibility for Tuition Assistance for full-time employees.
- 401K retirement plan.
The anticipated pay range for candidates working in California is $25.00 to $30.00 hourly. The final compensation for a successful candidate will depend on various factors, including years of relevant experience, industry experience, and educational background.
Position Summary:We are seeking a full-time Admissions Coordinator.
Key Responsibilities:
- Collects referral information from phone and in-person inquiries, ensuring all clinical and financial details are complete for admission committee review.
- Verifies financial information accurately before patient admission to minimize accounts receivable issues.
- Secures family commitment for tours on 80% of viable referrals and conducts professional tours with the assistance of clinical staff to encourage admissions.
- Manages the admission process, explaining policies to patients and families, ensuring a seamless transition and completion of all necessary paperwork.
- Leads daily admissions meetings with center staff to discuss referrals, admissions, and follow-ups, aiming to exceed a 65% conversion rate.
- Communicates any referral source challenges to the Marketing Director during the referral process.
- Builds and maintains relationships with referral sources.
- Administrative Duties:
- Supports the overarching goals of the organization and the center.
- Coordinates with the accounting office and marketing on billing issues.
- Documents all relevant information accurately and promptly.
- Keeps daily updates on the Marketing Information System, ensuring data integrity for report generation.
- Participates in all required in-services and meetings.
Qualifications:
- Two to three years of experience as an Admissions Director or Admissions Coordinator in a skilled nursing facility, subacute care, rehabilitation, or similar healthcare environment.
- Strong organizational skills with attention to detail in documentation and follow-up.
- Professional telephone skills, capable of effectively managing referral calls to meet the needs of referral sources and families.
- Sales experience, either inside or outside, is preferred.
- Ability to engage with family members and conduct tours with a focus on closing admissions.
- Proficient in using a marketing information system.
- Familiarity with Medicare and Medi-Cal guidelines is preferred.
We are an equal opportunity employer, committed to providing equal employment opportunities regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, or perceived disability.
INDHP
