Patient Admissions Coordinator
2 weeks ago
Job Family:
Admissions Specialist
Travel Required:
None
Clearance Required:
None
Key Responsibilities:
The Patient Admissions Coordinator plays a crucial role in gathering and confirming patient demographic details, verifying insurance benefits and eligibility. This position ensures the correct assignment of medical records and account numbers, thus maintaining a reliable database for accurate billing and clinical documentation.
Work Schedule:
This is a Part-Time role with varied shifts, requiring availability for 3 weekends a month, 1-2 weekdays, and holidays. Note that the schedule may be adjusted based on operational needs and patient volume.
Primary Duties:
Collect and verify comprehensive demographic and financial information from various sources, including patient interviews, physician offices, and internal departments.
Secure necessary signatures on legal documents and insurance forms.Conduct required pre-certifications, credit referrals, or deposit collections. Input data into the computer system and meticulously document any incomplete admissions or registrations as per guidelines. Obtain pre-certification, referral, or authorization numbers and update patient files accordingly.
Inform patients, family members, physicians, and/or supervisors regarding insurance coverage issues, including co-payments, deductibles, or deposits required, while documenting all interactions in the system.
Review physician orders for completeness and ensure all necessary information is included.Complete Medicare Compliance tasks and obtain ABN when necessary.
Possess knowledge of all applicable Federal, State, and Local laws related to insurance regulations.
Utilize multiple computer systems effectively.
Maintain a high level of customer service at all times, directing unresolved issues to the appropriate supervisor.
Answer phone calls, adhering to pre-established scripts while providing assistance to callers.
Complete all shift responsibilities promptly and accurately.
Adhere to all safety regulations, policies, and procedures as defined by the organization.
Qualifications:
A High School Diploma or equivalent is required.
A minimum of 1 year of experience in a healthcare environment or a customer service role that involves data entry, insurance processes, and various software applications is preferred.
Ability to type at least 35 CWPM. Proficient computer skills, particularly in Microsoft Office applications.Preferred Qualifications:
2 years of experience in Emergency Department admissions, knowledge of medical terminology.
Ability to effectively greet and relate to patients, physicians, and staff.Strong organizational skills with the capability to prioritize and manage time efficiently.
Excellent interpersonal skills and effective communication abilities, both verbal and written.
Maintain a professional demeanor in high-pressure situations.
Ability to handle stress and address complaints constructively.
Present oneself professionally through appearance and conduct.
Compensation:
The annual salary range for this position is $37,600.00-$56,400.00.
Compensation decisions are influenced by various factors, including skill sets, experience, training, security clearances, licensure, certifications, and other organizational needs.
Benefits:
Guidehouse provides a comprehensive total rewards package, including competitive compensation and a flexible benefits plan that reflects our commitment to fostering a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life Insurance
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse: Guidehouse is an Equal Employment Opportunity / Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance.
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