Mail Operations Coordinator

2 weeks ago

Lanham, Maryland, United States FedChoice Federal Credit Union Full time

Job Type

Full-time

Position Overview

We are seeking a dedicated and detail-oriented individual to become a vital part of our Operations Support team as an Operations Support Specialist. This role is essential for ensuring smooth operations within our organization.

Key Responsibilities

The Operations Support Specialist will be responsible for:

  • Mail Processing: Efficiently handling incoming mail deposits and payments, managing returned mail, and overseeing the mailroom operations. This includes sorting, distributing, and preparing outgoing mail for delivery.
  • Vendor Coordination: Acting as a liaison with service providers for mail and delivery services, ensuring timely and accurate service.
  • Administrative Duties: Assisting with various administrative tasks, including member account verifications, responding to inquiries, and supporting the Operations Support Department with Share Certifications and IRAs.
  • ACH Processing Support: Providing backup assistance for ACH processing, including handling stop payments and return deposit items.

Qualifications

To be successful in this role, candidates should possess:

  • A minimum of two (2) years of experience in a financial institution.
  • A high school diploma or equivalent (GED) is preferred.
  • A basic understanding of credit union operations and financial service procedures.

Why Choose FedChoice?

At FedChoice Federal Credit Union, we pride ourselves on offering a supportive and progressive work environment. Our employees enjoy a range of benefits, including:

  • Casual dress code.
  • A day off to celebrate your birthday.
  • Opportunities for professional development and tuition reimbursement.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) matching and flexible spending accounts.

FedChoice is an equal-opportunity employer.

Salary: $39,000 - $45,000 Annually

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