Beverage Operations Manager

2 days ago


Philadelphia, Pennsylvania, United States AEG Full time
About the Role

We are seeking a highly skilled Beverage Operations Manager to join our team at AEG. As a key member of our hospitality team, you will be responsible for overseeing the operational pre-event set-up and post-event clean-up at all bar locations.

Key Responsibilities
  • Operational Excellence: Ensure seamless execution of all aspects of the beverage playbook, including product set-up, display, and cleanliness.
  • Team Leadership: Supervise and work closely with bartenders, barbacks, and stand leads to ensure high-quality service and product presentation.
  • Inventory Management: Coordinate the movement, delivery, and pick-ups of necessary equipment and product to and from all bars.
  • Quality Control: Possess extensive knowledge of the beverage playbook and required drink recipes, ensuring accurate batching and par levels.
  • Customer Service: Provide excellent customer service and adhere to Legends Hospitality standards.
  • Post-Event Clean-up: Oversee the post-event clean-up with barbacks and bartenders, ensuring health and safety standards are met.
  • Reporting and Record-Keeping: Record and deliver accurate inventory reports, ensuring proper dispersal and maintaining par levels.
  • Alcohol Compliance: Collaborate with alcohol compliance representatives to ensure servers and bartenders adhere to RAMPtraining and alcohol guidelines.
  • Inventory Organization: Ensure all liquor and wine inventories are organized, locked up, and secured.
  • Alert System: Alert management and the warehouse supervisor of low inventory on any bar items.
  • Inventory Counts: Assist with month-end inventory counts and organization.
  • System Training: Develop the ability to use the FOH POS system and BOH inventory systems, including training and problem-solving.
  • Flexibility: Show flexibility by rotating to other service locations when necessary.
Requirements
  • Age Requirement: Must be at least 18 years of age.
  • Education: High school diploma or equivalent.
  • Language Skills: Must be able to read, speak, and write English to communicate with staff and guests.
  • Schedule Flexibility: Ability to work all venue events and maintain a flexible schedule to meet service demand levels.
  • Physical Demands: Ability to work in an open-air environment during all climate conditions and lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
  • Knowledge and Skills: Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette preferred.
  • Leadership and Teamwork: Ability to effectively listen and take direction from management and work under pressure in a fast-paced, team-oriented setting.
  • Licenses and Certifications: Must meet state and local requirements for alcoholic beverage services and hold RAMP certification (can be provided by Legends upon hiring, if necessary).


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