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Food and Beverage Server

2 months ago

Philadelphia, Pennsylvania, United States Jackmont Hospitality Full time
Jackmont Hospitality

Position Overview

The primary responsibility of the Server is to create a welcoming atmosphere for guests while providing exceptional service. This role involves taking orders, serving meals and beverages, and ensuring a pleasant dining experience.

Key Duties and Responsibilities
  • Welcome guests warmly, fostering a friendly and inviting environment.
  • Engage with guests to understand their preferences and enhance their dining experience.
  • Accurately record food and drink orders from guests.
  • Deliver food and beverages promptly, checking in with guests to ensure satisfaction.
  • Become knowledgeable about the menu offerings and suggest items to enhance guest experience.
  • Verify the age of guests ordering alcoholic beverages when necessary.
  • Adhere to all service standards and protocols.
  • Process orders accurately through the point-of-sale system.
Qualifications
  • Ability to lift and carry items weighing up to 30 lbs.
  • Strong auditory skills to communicate effectively in a busy environment.
  • Maintain a professional appearance in accordance with company standards.
  • Proficient in operating the point-of-sale system and handling transactions.
  • Capable of managing difficult situations with guests and escalating issues to management when needed.
  • Ability to communicate effectively with hearing-impaired guests.
  • Competence in reading menus for visually impaired guests.
  • Clear verbal communication skills to take orders and respond to guest inquiries.