Senior Protective Services Coordinator

2 weeks ago


Waltham, Massachusetts, United States Springwell Full time
Position Overview

Springwell is in search of a detail-oriented and proactive Coordinator for our Protective Services division.

ROLE SUMMARY:

The Senior Protective Services Coordinator is responsible for providing consistent administrative and clinical oversight to Protective Services Agents engaged in the assessment of mistreatment, caregiver neglect, self-neglect, and financial abuse of individuals aged 60 and above. The Coordinator will conduct weekly meetings with agents to evaluate ongoing investigations, offer guidance, and ensure that agents are advancing effectively on their cases.

Key Responsibilities:

  • Assess new reports for potential investigation.
  • Facilitate training for newly hired personnel.
  • Engage in community outreach initiatives.
  • Review documentation for quality assurance and compliance.

ESSENTIAL QUALIFICATIONS:

  • Bachelor's Degree is mandatory; Master's Degree is highly desirable.
  • A minimum of 2 years' experience in crisis management, counseling, case oversight, or investigative roles is required.
  • Previous supervisory experience is strongly preferred.
  • Ability to hold team members accountable and provide constructive feedback is essential.
  • LCSW or LICSW credentials are preferred.

BENEFITS PACKAGE:

  • Three weeks of vacation during the first year.
  • Birthday leave.
  • Thirteen paid holidays.
  • Three paid personal days.
  • Fifteen paid sick days annually (accumulation up to 450 hours/12 weeks).
  • Health and dental insurance with employer contribution.
  • Life and long-term disability insurance at no cost to the employee.
  • Flexible Spending Account options.
  • Employee Assistance Program.
  • 401K Retirement Savings Plan with employer contributions.
  • Mileage reimbursement.
  • Flexible work arrangements available after six months for most roles, including alternate start times, four-day work weeks, and remote work options.
  • Employee referral bonuses.
  • Complimentary parking.
  • Commitment to internal promotions.

ABOUT SPRINGWELL:

At Springwell, we are dedicated to our mission of supporting seniors and individuals with disabilities, ensuring they have the necessary resources to live independently and with dignity.

We are equally committed to our workforce, fostering a supportive and inclusive environment that values every member of our team. We are passionate about creating equal opportunities for all, regardless of race, color, gender identity, sexual orientation, national origin, age, language, or physical or mental disabilities.

We seek individuals who embody:

  • Accountability: We hold ourselves accountable to those we serve, our funders, our employees, and community partners.
  • Continuous Improvement: We recognize our humanity and strive to enhance the quality of our services.
  • Transparency: While we maintain certain confidentiality, we aim to be as open as possible in our operations.

Powered by JazzHR

5cWwYXADlI



  • Waltham, Massachusetts, United States Springwell Full time

    Job SummarySpringwell is seeking a highly organized and enthusiastic Protective Services Program Supervisor to join our team. As a key member of our organization, you will be responsible for providing regular administrative and clinical supervision to Protective Services Workers who conduct investigations of abuse, caregiver-neglect, self-neglect, and...


  • Waltham, Massachusetts, United States Mass General Brigham Full time

    GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the supervision of the Practice Manager, the Senior Patient Care Coordinator delivers intricate patient scheduling assistance in a bustling outpatient ambulatory care environment.PRINCIPAL DUTIES AND RESPONSIBILITIES: Organizes initial, follow-up, and multi-disciplinary patient appointments involving multiple...


  • Waltham, Massachusetts, United States Guardian Angel Senior Services Full time

    Job OpportunityWe are seeking a dedicated and compassionate caregiver to join our team at Guardian Angel Senior Services. As a caregiver, you will have the opportunity to make a meaningful difference in the lives of senior citizens in your community.Key Responsibilities:Provide personalized care and support to senior citizens in their own homes, promoting...


  • Waltham, Massachusetts, United States Madrigal Pharmaceuticals Corporation Full time

    Job OverviewMadrigal Pharmaceuticals Corporation is looking for a skilled Senior Administrative Coordinator to deliver exceptional administrative assistance to our Chief Financial Officer and Chief Business Officer. The ideal candidate will exhibit strong organizational skills, attention to detail, and a collaborative spirit while managing a diverse range of...


  • Waltham, Massachusetts, United States Guardian Angel Senior Services Full time

    Job OpportunityWe are seeking compassionate and dedicated caregivers to join our team at Guardian Angel Senior Services. As a caregiver, you will have the opportunity to make a meaningful difference in the lives of senior citizens in their own homes.Key Responsibilities:Provide hands-on support to senior citizens, including assistance with daily living...


  • Waltham, Massachusetts, United States Madrigal Pharmaceuticals Corporation Full time

    Position OverviewMadrigal Pharmaceuticals Corporation is in search of a skilled Senior Administrative Coordinator to deliver exceptional administrative assistance to our Chief Financial Officer and Chief Business Officer. The successful candidate will exhibit strong organizational skills, attention to detail, and a collaborative spirit, capable of managing a...


  • Waltham, Massachusetts, United States Thermo Fisher Scientific Full time

    Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job OverviewAs a valued member of the Thermo Fisher Scientific team, you will engage in impactful work that contributes positively on a global scale. Join our dedicated colleagues in realizing our Mission daily, enabling our customers to enhance health, safety, and environmental sustainability....


  • Waltham, Massachusetts, United States Madrigal Pharmaceuticals Corporation Full time

    Position OverviewMadrigal Pharmaceuticals Corporation is in search of a skilled Senior Administrative Coordinator to deliver exceptional administrative assistance to our Chief Financial Officer and Chief Business Officer. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to collaborate effectively while...


  • Waltham, Massachusetts, United States Benchmark Senior Living Full time

    Become a part of the Benchmark Senior Living team At Benchmark Senior Living, we value the passion and dedication of our associates. Our team thrives in an environment that fosters belonging and support, enabling us to provide exceptional care to our residents. We take pride in our diverse workforce, united by a common goal: delivering compassionate and...


  • Waltham, Massachusetts, United States The Fountain Group Full time

    Job OverviewPosition: Corporate Hospitality Coordinator (Senior Project Analyst)Location: Waltham, MACompensation: $57.00/hrWork Arrangement: Hybrid (Onsite/Remote)Key Responsibilities:We are in search of a skilled and experienced Corporate Hospitality Coordinator with a strong background in large-scale corporate environments. This role will oversee various...


  • Waltham, Massachusetts, United States Springwell Full time

    Position OverviewBecome a vital part of an interdisciplinary team dedicated to assisting older adults in maintaining their independence through the role of a Springwell Case Manager.*This position includes a SIGN-ON BONUS*A Case Manager is responsible for performing thorough evaluations with older adults to assess their requirements and eligibility for...


  • Waltham, Massachusetts, United States Cambridge Financial Full time

    POSITION: Head of Loan Servicing Overview: At Cambridge Financial, we strive to enhance the financial well-being of our clients, team members, and the communities we serve. Our commitment to diversity, inclusion, and a collaborative, customer-focused atmosphere is paramount. The Head of Loan Servicing will oversee the development, quality assurance, and...


  • Waltham, Massachusetts, United States Madrigal Pharmaceuticals Corporation Full time

    Job OverviewWe are looking for a skilled Senior Administrative Coordinator to deliver exceptional administrative support to our executive leadership team, specifically the Chief Financial Officer and Chief Business Officer. The ideal candidate will be meticulous, collaborative, and capable of managing a diverse range of responsibilities with professionalism...


  • Waltham, Massachusetts, United States Benchmark Senior Living Full time

    Join, Stay, and Grow with Benchmark. Connect with your callingPosition OverviewThe Revenue Cycle Specialist is a pivotal role within our organization, reporting directly to the Director of Business Administration Operations. This position collaborates closely with the Senior Director of Financial Operations, Community Accounting, and Corporate Operations, as...


  • Waltham, Massachusetts, United States Springwell Full time

    Job SummarySpringwell is seeking a highly skilled and experienced Supervisor to lead our Home Care program at our Waltham office.Key ResponsibilitiesProvide regular administrative and clinical supervision to Case Managers and RNs.Conduct comprehensive assessments and create care plans in collaboration with interdisciplinary teams.Coordinate in-home services...


  • Waltham, Massachusetts, United States Springwell Inc Full time

    Join Springwell Inc. as a Geriatric Care Manager and make a difference in the lives of older adults.*This position includes a SIGN-ON BONUS*A Geriatric Care Manager is responsible for performing thorough evaluations with senior clients to assess their requirements and eligibility for in-home assistance.Key Responsibilities:Conduct in-person assessments...


  • Waltham, Massachusetts, United States Guardian Angel Senior Services Full time

    Position OverviewHome Health Aide (HHA)Certified Nursing Assistant (CNA)Nursing StudentsFlexible Scheduling Options Available.Become a valued member of our team dedicated to providing care for elderly and disabled individuals in their own residences. At Guardian Angel Senior Services, you will have the chance to work as a Companion or Personal Care Provider....


  • Waltham, Massachusetts, United States Dynatrace Full time

    Company DescriptionDynatrace is the world leader in providing Application Performance Monitoring software. Some companies claim leadership, Dynatrace proves it. We're redefining the rules of performance, with a focus on what it takes for companies to succeed in today's digital economy. Being a trailblazer is hard work and we need dedicated team players that...


  • Waltham, Massachusetts, United States SAS Retail Services Full time

    Job Summary:We are seeking a highly detail-oriented and organized Lead Retail Merchandiser to oversee product movement, display, and tracking in stores for SAS Retail Services. This role offers competitive pay, early access to wages, and opportunities for growth within the organization.Key Responsibilities:Oversee product movement, display, and tracking in...

  • Care Coordinator

    4 days ago


    Waltham, Massachusetts, United States Springwell Full time

    Job SummaryWe are seeking a highly motivated and compassionate Care Coordinator to join our team at Springwell. As a Care Coordinator, you will play a vital role in introducing older adults, individuals with disabilities, and their caregivers to our agency and assisting them in navigating the network of available resources.Key ResponsibilitiesReview...