Client Assistance Apprenticeship

1 week ago


Reading, Ohio, United States BSS Group Full time

Position Overview

As a vital part of our team, you will embark on a Customer Service Apprenticeship with BSS Group, a leading distributor in pipeline and heating solutions. This apprenticeship is designed to cultivate future leaders within our organization.

Business Type: BSS Group

Sector: Apprenticeships

Location: Various locations across the UK

Compensation: Competitive salary based on experience, plus benefits including bonuses, 22 days of annual leave, and access to health and wellness resources.

Working Hours: Monday to Thursday from 8 am to 5 pm, and Friday from 8 am to 4:30 pm.

Role Description

This full-time position offers a permanent contract upon successful completion of the apprenticeship. You will engage in a comprehensive 12-month training program that equips you with essential skills for a successful career in customer service.

Throughout your apprenticeship, you will:

  • Gain insights into our safety culture and operational processes.
  • Develop a deep understanding of our product offerings and customer needs.
  • Receive personalized coaching and mentoring to enhance your professional growth.

Your journey will involve hands-on experience across various departments, allowing you to discover your strengths and interests. Whether interacting with customers at our trade counter or assisting them over the phone, each day will present new challenges and learning opportunities.

At BSS Group, we pride ourselves on fostering a collaborative environment where every team member's contributions are valued. Join us to build a rewarding career in a supportive and dynamic workplace.



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