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Customer Relations Intern

2 months ago

Reading, Ohio, United States Preston College Full time

| | **CUSTOMER CARE APPRENTICE (CUSTOMER SERVICE L2 AND L3)**

Company: Preston College

Wage: Competitive hourly rate

We are seeking a dedicated individual to join our customer service team as a Customer Care Apprentice. While prior experience in a customer-centric role is advantageous, it is not a prerequisite. What is essential is a strong familiarity with digital communication tools, including the internet and email.

The ideal candidate will thrive in a lively and fast-paced setting, collaborating with our enthusiastic team. Your primary responsibility will be to assist with general inquiries from our customers, addressing their needs through various support channels.

At Preston College, we take immense pride in our high standards of customer service, consistently recognized as a leader in the field.

In this role, you will also manage customer inquiries related to our special events and initiatives. We are committed to delivering an exceptional experience for all our customers, and we are looking for someone who shares this vision.

Key Information:

  • Modern office environment
  • Free parking available
  • Standard working hours (Monday to Friday)
  • Two Saturday shifts per month
  • Supportive and friendly workplace culture
  • Comprehensive training provided
  • Immediate start available
  • Cycle to work scheme
  • Optional pension plan
  • Health insurance coverage
  • Generous annual leave entitlement
  • Opportunities for career advancement with regular pay reviews
  • Company-sponsored events and outings

**WORKING HOURS PER WEEK**

35 Hours Per Week

**REQUIRED SKILLS**

  • Excellent communication abilities
  • Proficient in IT
  • Strong organizational skills
  • Team-oriented mindset

**REQUIRED QUALIFICATIONS**

Maths and English at GCSE level is preferred.

**NUMBER OF VACANCIES**

2

**EXPECTED DURATION**

To be determined

**FUTURE PROSPECTS**

Potential for securing a permanent position upon successful completion of the apprenticeship.