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Employee Housing Specialist

2 months ago

Denver, United States Winter Park Resort Full time

Year Round
Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

Perks & Benefits:

  • Free season pass to Winter Park and all Alterra Resorts
  • Discounted friends & family tickets
  • Medical, dental, vision, life, paid parental leave and more for eligible employees
  • 401(k) plan with 100% company match - up to 4%
  • Mental health resources for all employees
  • Food & beverage and retail discounts
  • Onsite employee childcare based on availability
  • Discounted equipment rentals, pro-deals, and more
POSITION SUMMARY:

The Employee Housing Specialist will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

WAGE:

The base hourly pay range below represents the low and high end of Winter Park Resort's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits.

hourly pay range: $21-$24

ESSENTIAL DUTIES:
  • Manage Winter Park Employee Housing email inbox and respond to all emails in a timely manner.
  • Assist employees/residents that walk into the Housing office. Record all complaints, concerns, and maintenance needs and communicate these to the Employee Housing Manager.
  • Answer and manage all questions or requests to the main Employee Housing phone line.
  • Process and update employee housing applications on an application tracking spreadsheet, track applicant deposit and rent payments, and update property managers/ resident advisors or HOA's with incoming residents'
  • Conduct reference checks for housing applicants.
  • Assist with housing allocations with direction from the Employee Housing Manager. Communicate allocations with hiring managers and applicants.
  • Prepare legal housing documents, have residents sign and then file a hard copy and electronically. Ensure all residents have a current license agreement.
  • Meet with new employees/residents, complete housing appointment and communicate the rules and polices of employee housing
  • Update data on master resident lists, ensuring information is accurate and current at all times.
  • Process move-outs by coordinating move-out inspections, completing deposit transaction paperwork, returning security deposits in accordance with resort financial and accounting policies and procedures.
  • Reconcile deposit account monthly and investigate variances.
  • Prorate and submit bi-weekly rent payroll deductions. Calculate differences between submitted and actual rent deductions pulled, communicate remaining rent balance to residents, and collect delinquent payments.
  • Assist the Employee Housing Manager in gathering materials and data for business planning (e.g. monthly occupancy analysis).
  • Assist with conducting unit inventories and inspections. Coordinate inspections with maintenance personnel and resident advisors.
  • Provide back up to Human Resources front desk by assisting employees that walk in by creating Real Deal vouchers, Ski/ Bike vouchers, print employee vouchers and other tasks as assigned.
  • Is an active and supportive member of the Human Resources team.
    • Participates in events and functions hosted by HR, creates a positive and creative atmosphere in the Employment office.
    • Creates and promotes...experiences of a lifetime
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS:

Education:
  • College degree preferred
Experience:
  • 3+ years of work experience in administration or Human Resources
  • Knowledge of property management/housing functions desired
  • 3+ years of Microsoft Office products including Excel, Word and Power Point
Qualifications and Skills:
  • Excellent written and oral communication skills
  • Must be able to multitask and prioritize in a busy office environment
  • Must be proficient with Microsoft office products
  • Fast learner of computer software programs
  • Strong organizational skills
  • Extreme attention to detail required
  • Spanish or other foreign language skills a plus
  • Excellent guest service skills
  • Must be able to be productive and positive in a strong team environment
PHYSICAL DEMANDS AND WORKING CONDITIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily - reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This position will be required to work evenings, weekends and holidays.

Office Environment:
  • Able to lift, carry, or otherwise move and position a minimum of 30 pounds on an occasional basis.
  • Manual dexterity to operate a computer and other common office equipment on a constant basis.
  • Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
  • Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
  • Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.