Housing Support Specialist

2 weeks ago


Denver, Colorado, United States Volunteers of America Colorado Full time

Position Title: Family Housing Case Coordinator

Location: Denver, CO

About Us:

Volunteers of America Colorado is a nonprofit organization grounded in faith, committed to empowering individuals and families to transform their lives. We provide a wide array of human services, impacting over 140,000 vulnerable individuals across Colorado annually. Our services encompass housing solutions, emergency shelters, nutritional support, and various community assistance programs, all aimed at nurturing the mind, body, and spirit of those we serve.

Our Mission:

At Volunteers of America Colorado, we recognize the diverse needs of our community, from older adults requiring home modifications to families facing homelessness. We are dedicated to supporting veterans, survivors of domestic violence, and families striving for self-sufficiency. Our approach integrates relationship-building, volunteerism, and quality services to foster community resilience.

Role Overview:

The Family Housing Case Coordinator is responsible for delivering essential services and housing support to participants in our Family Housing Program (FHP) and Housing Stabilization Program (HSP). The FHP assists families during their initial year in public housing, while the HSP offers a Rapid Rehousing model for families experiencing homelessness. Key responsibilities include:

  • Conducting comprehensive needs assessments and community outreach.
  • Providing case management services and housing navigation support.
  • Facilitating housing retention and connecting clients to income resources and public benefits.
  • Engaging in landlord recruitment and mediation efforts.
  • Collaborating with multidisciplinary teams and community service providers.
  • Accompanying participants to appointments as necessary.

Essential Responsibilities:

  • Ensure participant voices are prioritized in programming.
  • Coordinate wrap-around services with community partners.
  • Utilize standardized assessment tools for needs-based screenings.
  • Manage the voucher allocation process in collaboration with community partners.
  • Attend intakes, orientations, and educational sessions for participants.
  • Assist clients in securing and maintaining housing, including application processes and understanding tenant rights.
  • Maintain accurate reporting and documentation in compliance with grant guidelines.
  • Create safety plans to ensure participant well-being.
  • Conduct outreach to identify eligible households facing housing instability.

Qualifications:

Minimum qualifications include a Bachelor's degree in human services, social work, or a related field, along with a valid driver's license and state-mandated automobile insurance. Preferred qualifications encompass familiarity with housing market trends and experience working with homeless populations.

Skills and Competencies:

  • Exceptional communication and interpersonal skills.
  • Proficiency in Microsoft Office and cloud-based applications.
  • Strong organizational and time-management abilities.
  • Experience in crisis intervention and de-escalation techniques.

Working Conditions:

This full-time position requires flexibility, including some evenings and weekends. The role involves travel throughout the Denver Metro area to provide services effectively.

Compensation:

Salary range is $21.00-$23.00 per hour, with a comprehensive benefits package including vacation, sick leave, health insurance, and retirement plans.

Volunteers of America is an equal opportunity employer.



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