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Front Desk Supervisor

1 month ago

Olympia, United States BMI Hospitality Management Full time

Do you want to work for a great company with competitive benefits and pay? The Hilton Garden Inn Olympia is looking to hire a Front Desk Supervisor. If you think you'd be a great addition to our team, please apply Benefits: Medical, dental, and vision offered after qualification period Competitive performance bonuses - potential for up to $650 monthly 401k with match offered after qualification period Employee discounts at Hilton Hotels worldwide Referral bonus program - $200/referred employee after 30 days of employment Washington State Paid Sick Leave Vacation time accrued based on hours worked Free parking Overtime paid for holidays worked. 10 holidays per year Job Duties: Provide exceptional guest service to all hotel guests Provide training to front office staff as directed by Management Assign duties to Guest Service Representatives and observe performance to ensure adherence to franchise standards, hotel policies, and established operating procedures Greet and check guests into and out of the hotel Handle all guest requests and/or concerns in a professional and courteous manner Manage guest accounts by posting charges and handling cash and credit card transactions with accuracy Must be flexible in schedule: Positions could be mornings or nights, including weekends and Holidays Answer phones Job Requirements: Must be able to stand for extended periods of time Be outgoing and friendly Must have some supervisory experience Some customer service experience required, preferably in a hotel setting #J-18808-Ljbffr