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Experienced Front Desk Coordinator

2 months ago

Olympia, Washington, United States Toyota of Olympia Full time
About Us

Toyota of Olympia is a leading automotive dealership in the Pacific Northwest, known for our commitment to exceptional customer service and a welcoming, professional environment.

Job Summary

We are seeking an experienced, personable, and organized Receptionist to join our team and be the first point of contact for our valued customers.

Key Responsibilities
  • Greet and Welcome Visitors: Ensure a positive and professional first impression for all customers and visitors.
  • Manage Incoming Calls: Direct calls to the appropriate department or personnel in a timely and efficient manner.
  • Provide Customer Support: Assist customers with inquiries and provide information about dealership services, ensuring a seamless experience for our visitors.
  • Administrative Tasks: Handle a variety of administrative tasks, including data entry, filing, and other clerical duties.
  • Reception Area Maintenance: Ensure the reception area is tidy and presentable, and compliant with company standards.
  • Support Sales and Service Teams: Assist the sales and service teams with clerical tasks as needed, ensuring seamless communication and collaboration.
  • Mail and Delivery Management: Handle incoming and outgoing mail and deliveries in a timely and efficient manner.
Qualifications
  • Experience: Proven experience as a Receptionist, Front Office Representative, or similar role.
  • Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Organizational and Time Management Skills: Ability to manage multiple tasks and priorities in a fast-paced environment, with excellent organizational and time management abilities.
  • Professional Attitude and Appearance: Professional attitude and appearance, with a high school diploma or equivalent.
Benefits
  • Competitive Wage: Competitive wage and benefits package.
  • Health and Wellness Benefits: Comprehensive health, dental, and vision insurance.
  • Retirement Plan: 401(k) with company match.
  • Time Off and Holidays: Paid time off and holidays.
  • Employee Discounts: Employee discounts on vehicle purchases, parts, and services.
  • Professional Growth and Development: Opportunities for professional growth and development.