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Front Desk Coordinator

2 months ago


Olympia, Washington, United States Olympia Orthopaedic Associates Full time
Job Summary

Olympia Orthopaedic Associates is seeking a highly skilled and organized Receptionist to join our team. As a Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate patient records.

Key Responsibilities
  • Front Desk Operations: Manage the front desk area, ensuring a clean and organized environment for patients and staff.
  • Patient Check-in and Check-out: Verify patient information, check patients in and out, and ensure accurate billing and insurance information.
  • Scheduling and Appointments: Schedule appointments, manage waitlists, and ensure timely communication with patients and staff.
  • Communication and Customer Service: Provide exceptional customer service, respond to patient inquiries, and resolve any issues in a professional and courteous manner.
  • Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and photocopying, as needed.
Requirements
  • Experience: Minimum of one year of experience in a medical office setting, preferably in a front desk or reception role.
  • Skills: Strong customer service skills, ability to multitask, and proficiency in medical office software and systems.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
What We Offer

Olympia Orthopaedic Associates offers a competitive salary and benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.