Patient Administrative Coordinator

3 weeks ago


Joliet, United States Team Rehabilitation Full time

Patient Administrative Coordinator ID: 2024-3788 Category: Administrative/Clerical Type: Regular Full-Time Overview Team Rehab is a network of therapist-owned outpatient physical therapy clinics in Michigan, Illinois, Indiana, Wisconsin, and Georgia. Our mission is to provide the best outpatient physical therapy, occupational therapy, and speech therapy. We want our patients to enjoy therapy and experience clear improvements in their health. Team Rehab believes that employing the best people will provide the best therapy and service to our patients. Because of this, Team Rehab offers: Competitive Pay Benefits for Both Full and Part-Time Employees FREE Medical Plan Monthly Bonuses 401(k) Match Excellent Educational Incentives Generous PTO Profit Sharing Mentorship The Common Standards all Team Rehabilitation Employees are held to include: Never say anything disrespectful about any group, whether they are formally protected by law or not. Never use language that another member of staff or patient finds offensive. No pictures, signs or the like that a patient or another member of staff finds offensive. No discrimination in hiring, training or promotion based on race, religion, national origins, weight, family status, sexual orientation, etc. Salary: $19 - $21 / hour Responsibilities Team Rehabilitation is seeking an outgoing, dynamic individual to be that all-important first point of contact within our clinic. The ideal candidate would be empathetic to patient conditions and willing to do whatever is needed to help, accommodate, and support the patient's success in therapy. Responsibilities: Greet patients in a friendly, outgoing manner. Verify appointment and assist in completing any necessary paperwork. Ensure 360 communication with patients, physicians, other staff members, and anyone else involved in the patient's care - including any necessary follow-ups. Maintain complex schedules while ensuring that all patients are scheduled the appropriate number of visits. Assist patients with any insurance-related questions. Verify and explain insurance benefits to every patient. Accurately update and maintain records in the electronic medical and billing record system. Collect copayments and process in an accurate, timely, and professional manner. Accurately input data collected from in-house research. Support the clinic performance by preparing management information and assuming basic maintenance of clinic supplies and equipment. Respect patient privacy and adhere to any confidentiality policies. Other Tasks: The Patient Administrative Coordinator must be able to multitask in a fast-paced, demanding environment while staying on top of daily reports and tasks. Reports to the clinic director and performs any additional tasks assigned by the clinic director. Qualifications High school graduate or equivalent Experience in a patient-centered health care position is an advantage, but is not necessary Experience in other positions requiring customer contact and service is also useful Excellent written and verbal communication skills required Must possess solid basic computer skills Must be committed to Team's initiative of making DEI a priority - bringing a sense of belonging and empowerment within a diverse workforce #J-18808-Ljbffr



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