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Healthcare Administrative Assistant

2 months ago


Joliet, Illinois, United States PainPoint Health Full time
Job Overview

Position Summary:

The Healthcare Administrative Assistant plays a vital role in ensuring the smooth operation of our medical facility. This position encompasses a variety of administrative tasks including patient management, communication, and maintaining an organized environment.

Compensation: $16-$18 per hour

Key Responsibilities:

  • Facilitates patient check-in and check-out processes.
  • Handles patient registration, including the collection of co-pays and deposits.
  • Prepares essential documentation for patients, such as new patient forms and insurance verification.
  • Establishes new patient records and retrieves existing ones as necessary.
  • Organizes and files patient documentation accurately.
  • Ensures the confidentiality and security of patient medical records.
  • Maintains a systematic and organized format for medical records.
  • Engages with physicians and office staff in a courteous manner.
  • Answers incoming calls with professionalism and directs them appropriately.
  • Follows clinical guidelines relevant to the role.
  • Completes mandatory training as required.
  • Performs additional duties as assigned.

Qualifications:

  • High School Diploma or GED is required.
  • A minimum of one year of experience in a healthcare environment is preferred.

Skills and Competencies:

  • Strong verbal and written communication abilities.
  • Exceptional interpersonal and customer service skills.
  • Proficient in Microsoft Office Suite or similar software.
  • Excellent organizational skills with a keen attention to detail.
  • Basic knowledge of clerical procedures, including recordkeeping and filing.
  • Ability to work independently and manage tasks effectively.
  • Understanding of confidentiality requirements and commitment to maintaining patient privacy.
  • Familiarity with medical terminology and office ethics.

Physical Requirements:

  • Ability to sit, stand, and walk for extended periods.
  • Effective communication skills, with or without reasonable accommodations.
  • Capability to use hands for various tasks and reach with arms.
  • Ability to lift and/or move items weighing up to 10 pounds frequently and up to 25 pounds occasionally.
  • Specific vision abilities required include close vision and depth perception.

Equal Opportunity Employment:

We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. Our selection decisions are based solely on job-related factors.