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Office Coordinator

3 months ago

Arlington, United States Enhanced Homes LLC Full time

**Tasks/Responsibilities**:

- Handle all inbound and outbound calls in an articulate, professional, and customer-focused manner and direct them to the appropriate department as needed.
- Schedule estimate appointments for potential projects between clients and the appropriate staff.
- Respond to all general inquiries from tenants.
- Coordinate maintenance requests from all rental properties and maintain detailed logs of issues and solutions.
- Assist with listing rental units for rent online and attend showings for potential tenants.
- Draft and issue lease agreements to new tenants as needed.
- Perform light data entry duties into our Property Management software such as tenant information, insurance information, and bills/fees.
- Maintain a quarterly schedule of property inspections.
- Assist with move-in and move-out inspections, and tenants’ walkthroughs as necessary.
- Schedule general appointments for staff throughout the company such as vehicle service appointments, client-staff meetings, and subcontractor/vendor-staff meetings.
- Assist Project Management team with administrative tasks such as filing/electronic filing of documents, light data entry into our Project Management software, printing documents and blueprints, materials research, purchases/returns, and running general errands.
- Work closely with Operations manager to assist with other administrative duties as needed.
- Maintain the office organized and supplies stocked.

**Requirements/Skills**:

- Construction knowledge preferred, but not necessary. We will train the right person
- 3 years of customer service experience in an office setting
- Strong interpersonal skills and ability to deal with others in a positive, customer-focused manner
- Ability to communicate clearly and effectively, including orally, via telephone, and in writing using proper grammar, spelling and punctuation
- Ability to work well in teams and independently
- Must possess the following characteristics: self-motivated, reliable, accountable, responsible, and committed to delivering with a high level of quality and service
- Ability to work well in a fast-paced environment and multitask
- Be detail oriented, highly organized, and able to problem solve
- Must have reliable transportation and a clean driving record
- Spanish speaker is a plus
- QuickBooks online experience is a plus

Pay: From $20.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Microsoft Office: 2 years (preferred)
- Administrative experience: 3 years (required)
- Customer service: 3 years (required)

**Language**:

- Spanish (preferred)

Work Location: In person