Front Office Coordinator

13 hours ago


Arlington, Virginia, United States Texas Oncology Full time
Front Office Coordinator Job Description

At Texas Oncology, we are seeking a highly skilled and organized Front Office Coordinator to support our Arlington, TX location. As a key member of our team, you will play a vital role in ensuring the smooth operation of our front office and providing exceptional patient care.

Key Responsibilities:
  • Coordinate all front office work and patient flow activities to ensure efficient and effective patient care.
  • Answer telephone calls, redirect calls as necessary, and assist callers with questions or concerns.
  • Maintain accurate, real-time physician/clinic schedules to ensure patients are scheduled properly.
  • Enter patient insurance and demographic information into the patient accounting system.
  • Review patient balances and insurance coverage levels to determine patient financial responsibility.
  • Perform all check-out tasks, including scheduling patients for follow-up appointments and printing educational material and patient visit summaries as requested.
  • Balance receipts daily and reconcile daily work.
  • Create office-based claims and confirm referrals are current and in the chart.
Requirements:
  • Knowledge of patient registration and insurance verification procedures.
  • Knowledge of medical terminology.
  • Knowledge of grammar, spelling, and punctuation to type patient information.
  • Skill in operating a computer, copy machine, fax machine, scanner, and multi-line telephone.
  • Skill in multi-tasking and preparedness to cover other front office and clinic functions as necessary.
  • Ability to speak clearly, concisely, and compassionately.
  • Ability to read, understand, and follow oral and written instruction.
  • Ability to establish and maintain effective working relationships with patients, employees, and the public.
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment may occur.



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