Front Office Coordinator

4 days ago


Arlington Heights, Illinois, United States Athletico Physical Therapy Full time
Job Summary

Athletico Physical Therapy is seeking a highly skilled and compassionate Front Office Coordinator to join our team. As a key member of our clinic staff, you will be responsible for delivering exceptional customer service, managing patient flow, and ensuring a seamless experience for our patients.

Key Responsibilities
  • Provide Exceptional Customer Service: Greet patients with a smile, answer phone calls, and respond to emails in a timely and professional manner.
  • Manage Patient Flow: Coordinate scheduling, verify patient information, and ensure accurate billing and insurance processing.
  • Support Clinical Team: Assist physical therapists with communication, coordinate patient progress, and provide administrative support as needed.
  • Maintain a Clean and Organized Environment: Ensure the clinic is tidy, organized, and compliant with regulatory requirements.
  • Stay Up-to-Date with Industry Developments: Participate in ongoing training and education to stay current with industry best practices and regulatory requirements.
Requirements
  • Education: High School Diploma or equivalent required.
  • Skills: Excellent communication and interpersonal skills, proficiency in MS Office, and ability to work in a fast-paced environment.
  • Experience: Previous experience in a medical or administrative role preferred.
What We Offer
  • Competitive Salary: Starting salary of $ [insert salary] per year.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Growth: Career advancement opportunities within the company.
Language Skills

Ability to read, write, and speak English proficiently.

Work Environment

Standard office environment with minimal noise and distractions.



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