Technical Sales Manager

1 month ago


Houston, United States Vallourec USA Corporation Full time
Job DescriptionJob Description

Fundamental Mission:

The Technical Sales Manager shall meet and interact with all key focal points including end users/distributors to:

  • Execute the technical aspects of the sales strategy,
  • Identify market needs that will inspire the development of new solutions aimed at further differentiating our offer, and formalize them into new products specifications/ offers
  • Drive R&D and Vallourec Global solutions to work on new products development
  • Define, recommend and execute the product and service strategy for assigned products,
  • Execute the product strategy defined by other Product Leaders,
  • Execute the service strategy defined by Vallourec Global Solutions teams

Essential Duties and Responsibilities include the following:

  • Technical support to customers:
    • Respond to technical questions from customers, vendors, sub-contractors and sales people
    • Resolve technical issues arising during the sales engagement, and help customers to define specifications and requirements.
    • Respond to manufactured product NCR’s and waiver requests as needed.
    • Lead multi competency (Sales, QA/QC, 3rd party laboratories) team efforts to resolve customer claims
    • Provide technical documents to customers, e.g. data sheets, product specifications and comparisons of performance parameters for OCTG and related products and services.
  • Identification of market needs for new solutions development:
    • Visit customers regularly to identify future needs on products and services.
    • Interact and call on engineers, e.g. well design engineers, completion engineers, material specialists of Exploration & Production, Oil & Gas and Engineering companies.
    • Provide Product Leaders with the market intelligence needed for them to specify the development of new solutions, including by making joint sales calls to customers
    • When acting as product leader, write the specification of new products, interact with R&D, and define, recommend and execute the product strategy.
    • When relevant, participate to Technical Coordination meetings.
  • Technical promotion/presentation of our products:
    • Participate in various presentations and trade show exhibits as presenter or host. Contribute to their preparation (presentations, papers)
    • Participate in industry work groups such as API, AADE and SPE.
    • Contribute to the technical content of print or web documents aimed at describing our offer to customers
  • Train commercial sales personnel to better understand our products and their applications
    • Organize presentations, lunch & learns for customers
    • If relevant be a trainer for Tubular Essentials course
    • Support Inside Sales team to ensure orders comply technically with customer requirements.
  • In General:
    • Follow all applicable specifications, work instructions and requirements, company policy and procedures, and adhere to all safety rules.
    • Responsible for other duties as assigned.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Strong Communication skills – Conveys thoughts and reasoning in a technically sound manner that is understandable to various technical, non technical, in addition to multinational personnel in written and verbal forms.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly
  • Adherence to Vallourec’s Core Values and culture of Diversity, Equity, and Inclusion

Education/Experience:

  • Bachelor’s degree in Engineering, Metallurgy or a related field
  • Experience in manufacturing and usage of OCTG or related products
  • Experience in sales, negotiations and customer service
  • Experience in oil and gas industry

Preferred Skills and Knowledge:

  • Understanding of Petroleum Exploration or Development
  • Advanced understanding of technical terminology related to company products & services
  • Ability to present to products and services to wide range of people with varying levels of technical knowledge
  • Ability to sell products technically
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to organize and prioritize work load and meet deadlines
  • Ability to build and maintain strong relationships with colleagues and clients
  • Ability to work cooperatively in group situations and takes responsibility to help resolve conflicts
  • Understanding of Supply Chain Management

Travel Requirements

  • The position may require up to 50% travel.
  • Position located in Houston.

Supervisory Responsibilities:

  • This position has no supervisory responsibilities.





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