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Technical Sales Manager
1 month ago
Fundamental Mission:
The Technical Sales Manager shall meet and interact with all key focal points including end users/distributors to:
- Execute the technical aspects of the sales strategy,
- Identify market needs that will inspire the development of new solutions aimed at further differentiating our offer, and formalize them into new products specifications/ offers
- Drive R&D and Vallourec Global solutions to work on new products development
- Define, recommend and execute the product and service strategy for assigned products,
- Execute the product strategy defined by other Product Leaders,
- Execute the service strategy defined by Vallourec Global Solutions teams
Essential Duties and Responsibilities include the following:
- Technical support to customers:
- Respond to technical questions from customers, vendors, sub-contractors and sales people
- Resolve technical issues arising during the sales engagement, and help customers to define specifications and requirements.
- Respond to manufactured product NCR’s and waiver requests as needed.
- Lead multi competency (Sales, QA/QC, 3rd party laboratories) team efforts to resolve customer claims
- Provide technical documents to customers, e.g. data sheets, product specifications and comparisons of performance parameters for OCTG and related products and services.
- Identification of market needs for new solutions development:
- Visit customers regularly to identify future needs on products and services.
- Interact and call on engineers, e.g. well design engineers, completion engineers, material specialists of Exploration & Production, Oil & Gas and Engineering companies.
- Provide Product Leaders with the market intelligence needed for them to specify the development of new solutions, including by making joint sales calls to customers
- When acting as product leader, write the specification of new products, interact with R&D, and define, recommend and execute the product strategy.
- When relevant, participate to Technical Coordination meetings.
- Technical promotion/presentation of our products:
- Participate in various presentations and trade show exhibits as presenter or host. Contribute to their preparation (presentations, papers)
- Participate in industry work groups such as API, AADE and SPE.
- Contribute to the technical content of print or web documents aimed at describing our offer to customers
- Train commercial sales personnel to better understand our products and their applications
- Organize presentations, lunch & learns for customers
- If relevant be a trainer for Tubular Essentials course
- Support Inside Sales team to ensure orders comply technically with customer requirements.
- In General:
- Follow all applicable specifications, work instructions and requirements, company policy and procedures, and adhere to all safety rules.
- Responsible for other duties as assigned.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Strong Communication skills – Conveys thoughts and reasoning in a technically sound manner that is understandable to various technical, non technical, in addition to multinational personnel in written and verbal forms.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly
- Adherence to Vallourec’s Core Values and culture of Diversity, Equity, and Inclusion
Education/Experience:
- Bachelor’s degree in Engineering, Metallurgy or a related field
- Experience in manufacturing and usage of OCTG or related products
- Experience in sales, negotiations and customer service
- Experience in oil and gas industry
Preferred Skills and Knowledge:
- Understanding of Petroleum Exploration or Development
- Advanced understanding of technical terminology related to company products & services
- Ability to present to products and services to wide range of people with varying levels of technical knowledge
- Ability to sell products technically
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to organize and prioritize work load and meet deadlines
- Ability to build and maintain strong relationships with colleagues and clients
- Ability to work cooperatively in group situations and takes responsibility to help resolve conflicts
- Understanding of Supply Chain Management
Travel Requirements
- The position may require up to 50% travel.
- Position located in Houston.
Supervisory Responsibilities:
- This position has no supervisory responsibilities.
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