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Technical Program Manager
2 months ago
GTN Staffing is seeking a Technology Program Manager for a direct hire, onsite position in Houston, TX. The Technology Program Manager will be responsible for overseeing and managing our client's technology infrastructure (75 employees, private equity firm with main office in Houston and satellite office in Dallas), must be a hands-on, individual contributor, ensuring the seamless operation of their network systems. You will manage an MSP so previous experience managing an MSP or third party infrastructure / cloud support company is necessary. Reporting directly to the CFO, this pivotal role plays a critical part in optimizing their technology solutions to support their business objectives. In addition to providing exemplary customer service to their internal stakeholders, this role will also entail the strategic management of their Technology Infrastructure, ensuring alignment with the firm's objectives and regulatory requirements.
Responsibilities:
Oversee technology infrastructure
Manage relationships with third-party vendors and service providers, ensuring they meet performance and service level agreements (SLAs)
Lead the firm’s cybersecurity program, including leading risk assessments and developing mitigation plans
Communicate effectively with senior management regarding IT strategies, performance and issues
Develop, implement and maintain IT policies and procedures to ensure efficient operations, compliance with regulatory standards, and alignment with organizational goals
Implement best practices to enhance service delivery
Serve as a liaison between employees and the firm’s IT services vendor for IT-related questions or concerns
Provide IT training and support for employees to enhance their understanding and use of the firm’s technology tools
Coordinate and execute the employee onboarding and offboarding processes
Qualifications:
Bachelor's degree in Information Systems, Computer Science, or a related field
5+ years’ experience in IT service delivery
Proven track record of managing third-party vendors
Demonstrated project management skills, including planning, execution and monitoring
Proficiency in best practices for network administration and cybersecurity
Strong understanding of regulatory requirements related to IT
Excellent communication and interpersonal skills
Ability to provide excellent customer service and support to internal stakeholders
Ability to work independently with minimal supervision and thrive in a fast-paced environment
Ability to work onsite four days/week, remote on Friday in a professional business setting
Company DescriptionWho We AreGTN is the leader in technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 2000 companies.
What We Do
We provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups.
What Proof We Have
We have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services.
Why People Want It
Our values encompass Innovation, Integrity, Strategy, and Speed. Every member of our team is certified and specialized. We are committed to leveraging high-tech to deliver high-touch service.Company DescriptionWho We Are\r
GTN is the leader in technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 2000 companies.\r
\r
What We Do\r
We provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups.\r
\r
What Proof We Have\r
We have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services.\r
\r
Why People Want It\r
Our values encompass Innovation, Integrity, Strategy, and Speed. Every member of our team is certified and specialized. We are committed to leveraging high-tech to deliver high-touch service.
