Office Assistant
2 months ago
Worcester RISE for Health is searching for a new team member
We are looking for an administrative assistant for our non profit organization and the medical practice. During clinical days, you’ll be responsible for serving as our front desk staff welcoming and directing patients, assisting with referral processing and helping our newly arriving refugee families navigate health insurance.
During non-clinical days, you will work collaboratively with our diverse team, provide administrative support to the executive director, create and manage inventory, manage external referrals and support communication with our partners and funders.
Applicants should be extremely thorough, possess excellent communication skills, be fully proficient with Microsoft Office programs and be passionate about supporting newly arriving refugees and immigrants Experience in healthcare is plus
Send us your resume today to become part of the team
Compensation:$19 - $23 hourly
Responsibilities:- Answer phone calls and emails and create efficient processes for intra-office communication
- Perform function of front-desk staff during clinical days to check in/out patients
- Assist with referral processing and insurance navigation
- Provide administrative support to the executive director
- Create and manage inventory
- Manage external referrals
- Support communication with our partners and funders
- Display excellent written, problem-solving, and verbal communication skills
- Customer service experience in our industry is preferred
- Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues
- Associate's degree preferred but not required to apply
- History of being deadline-driven and extremely organized
The mission of Worcester RISE for Health is to build and provide effective, culturally sensitive, trauma-informed, and community-grounded healthcare interventions that eliminate barriers and help refugees and immigrants achieve health equity and self-sufficiency through innovation, co-location, capacity-building, and collaboration.
Our vision is to see refugees and immigrants lead healthy and productive lives in the US and thrive physically, emotionally, socially, and economically
Employees who work for RISE comment on how meaningful and rewarding the work is
Benefits include:
- Paid vacation and sick time
- Education/Training
- Collaborative and supportive team culture
RISE uses EPIC for EMR
We look forward to hearing from you and exploring how your skills and experience can contribute to the success of our practice and the communities we serve
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